Remote control Terminal Access Bug
NOTE: PLEASE DO NOT MARK AS DUPLICATE - THIS IS A REPOST OF A PREVIOUSLY FILED BUG, BUT WITH MORE INFO - Also, there is another bug that LOOKS similar, but is NOT. Thank you.
Repro steps:
From suit:
1) Take remote control of a grid
2) Hit the terminal button
Expected result: You are shown the terminal of the grid you are controlling
Actual result: "Ship has been disconnected" message
3) Try the work-around: go to either the drop-down menu at top left or open the remote access menu. Click on the grid you are controlling
Expected result: You are shown the terminal of the grid you are controlling
Actual result: "Ship has been disconnected" message
From another grid:
1) Take a seat on another grid with an antenna
2) Take remote control of your target grid
3) Press the terminal key
Expected result: you are shown the terminal of the target grid (i.e. the one you are controlling)
Actual result: inconsistent - sometimes you see the target grid, sometimes you see the grid you are seated on, and sometimes you get "Ship has been disconnected" message
4) Try the old work-around: select the target grid from the drop-down at top left or go to the remote connection menu and click "Terminal" for the target grid
Expected result: you are shown the terminal of the target grid (i.e. the one you are controlling)
Actual result: you are shown the terminal for the grid you are seated on
Note: If, while seated, you select the terminal of any grid other than the one you are controlling, you will be shown the terminal of the grid you asked for
This has been a bug since well before the 6th Anniversary Update, but that update broke the workaround. Please fix.
Thanks,
-BC
Hello!
I appreciate this post is quite old. Is this still an issue in the latest version 197.075? If the issues no longer persists, I will close this for you. If not, please let me know :)
Kind Regards
Laura, QA Department
Hello!
I appreciate this post is quite old. Is this still an issue in the latest version 197.075? If the issues no longer persists, I will close this for you. If not, please let me know :)
Kind Regards
Laura, QA Department
Hello Engineer,
Since there are no new comments in this topic, we are closing this thread as outdated.
In case anyone is encountering the same or similar bug, which is not already posted in a
different thread, please feel free to create a new thread with all relevant information.
Thank you.
Kind Regards
Keen Software House: QA Department
Hello Engineer,
Since there are no new comments in this topic, we are closing this thread as outdated.
In case anyone is encountering the same or similar bug, which is not already posted in a
different thread, please feel free to create a new thread with all relevant information.
Thank you.
Kind Regards
Keen Software House: QA Department
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