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Publish Failed - Steam: Error accessing service

Guest shared this bug 14 months ago
Won't Fix

I have a very basic ship that has a 300KB thumbnail image. I get this error "Publish Failed - Steam: Error accessing service". In fact, I get this error no matter what I try to publish. If I remove the thumbnail altogether, I can get any mod to publish just fine, but who will take seriously a ship blueprint without a workshop thumbnail?

I even tried publishing a MOD with a 1KB thumbnail and it STILL WON'T publish, but the instant I remove that image file it publishes just fine. Is Keen's Steam API out of date?

Note: One thing very important to add here, whenever I get this error, it DOES publish an empty MOD shell called "Space Engineers" to my account. So I know it's communicating to the server in some way.

Replies (2)


Hello, Farty Party,

thanks for sharing your issue with us.

I did look online for some possible fixes and/or workarounds, and found this one.

It seems that it is more issue on Steam side, rather than game side, as also other games are suffering with the very same issue as is written in the text there.

Can you please try to go through that step-by-step guide and see if that will sort this issue out for you?

Let me please know afterwards how it is going.

Thanks in advance.

Kind Regards

Keen Software House: QA Department


Hello, Engineer!

Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.

If you or any other player will experience this issue again, please make a new thread and provide all needed info there.

Thank you for understanding.

Kind Regards

Keen Software House: QA Department

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