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No support

Mike K shared this feedback 3 years ago
Not Enough Votes

I have had this ticket open for over 3 months and aside from a single mention by one person, there has been zero support and zero resolution. Support needs to support, not ignore the people that paid for this game. https://support.keenswh.com/spaceengineers/pc/topic/game-crasheslockup-when-joining-server-previously-joined_1

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Thats just the way thinghs are here.

Its the sad reality of keen, thats why there are so few people active on theese forums. I have reported several bugs years ago and even if i see them every time when playing- they cant replicate them.

And those that (after years of complaining) they did confirm and put in their internal system- get no bugfixes until the "next" update which nobody knows when will be.

So all in all a very negative experience.

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