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missing engineers

jawa talisien shared this bug 4 years ago
Solved

I have a minor bug/problem resulting from the new patch. I cant see the engineers. I cant see my guy when I play, or my friends engineers. I am not really sure whats going on or how to fix it.

(just as a note I do not use any mods)

Replies (5)

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Hello, thanks for your report.


Unfortunatelly we need more information to reproduce this.


In the meantime, have you tried deleting your shadercache folder and or mipmapcache files from SpaceEngineers Appdata folder?


The steps are:

  1. Use shortcut Windows+R and type %appdata%
  2. Confirm
  3. It should take you directly to Appdata/Roaming folder
  4. In there search for SpaceEngineers folder and open it
  5. Select the ShaderCache2 folder and any mipMapTextureCache* files
  6. Delete them and start the game
    If that helped, then please let us know, if it did not, then please send us your dxdiag and the spaceengineers log and config file.
    Both log and config file can be found in the same appdata folder.

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Hello, sadly deleting those files did not solve my issue. I did not see a log file or a config file in the same appdata folder to send. If you can give me more info on them I will do my best to send them. I recognize that my earlier description of the error i am encountering wasn't very good, so I included a screen shot of the issue.

As you can see the character is missing. this is just a pic of me standing there holding a grinder with my lights on, but there is no me there. I have the same issue with other players as well in multiplayer.

On Fri, Mar 20, 2020 at 8:10 AM <support@keenswh.com> wrote:

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Thank you for your cooperation.

Can you please update to the latests drivers for your graphics card?


And you can find your logs in the folder %appdata%\SpaceEngineers\ it is a file called SpaceEngineers.log. Bear in mind that the file extension can be hidden by windows by default.


I hope we can solve this together.

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I had the latest driver installed. I think I found the file you want. atleast its the only  SpaceEngineers.log i could find. I have attached it. I hope this helps to solve my problem.

On Fri, Mar 20, 2020 at 11:11 AM <support@keenswh.com> wrote:

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We are investigating it.

Please see this thread: https://support.keenswh.com/spaceengineers/general/topic/character-nonexistning

Closing this thread as duplicate.

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Hello,

problem should be fixed in new update 194.083. Please let me know if everything works as expected. Thanks for your patience.

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