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Keen, v1.197.181 nothing works.

Bad-Yeti shared this bug 3 years ago
Won't Fix

Where to start?

I guess with some, praise, I love your game, it's fantastic and I have never had any issues running it until 1.197

I've spent the last few days just trying to get the game to run past the start screen, this was fixed by removing the video folder, .cfg file etc.


Now the game runs and gets to main menu, the audio is stuttered and the game crashes after 10 seconds or so.

If I can get into the game it cashes after only a minute or so.


So far I have, replaced video drivers, Direct X, Audio Drivers, all windows updates, disabled antivirus.


Any help would be much appreciated.

Replies (2)

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1

Hello, Bad-Yeti!

Sorry to hear you're experiencing this problem.

I appreciate you said you have tried a lot of things but I'll list our normal steps just in case there is something on there you have missed that clears the issue.

  • Verify your game files in Steam
  • Right click on Space Engineers in Steam Library → Properties → Local Files → Verify Integrity of Game Files

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  • Delete SpaceEngineers.cfg file

  • It means your game configuration will be deleted
  • You can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

  • Delete ShaderCache folder

  • Back up your whole Space Engineers Roaming folder and delete it
  • Restart Steam
  • Reinstall VC Redist 2017
  • Update graphic drivers
  • Reinstall the game
  • Make sure your operating system is fully updated

Could I also please ask for a copy of your log after the crash rather than the VRage one you provided?

  • You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Kind Regards

Laura, QA Department

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1

Hello, Engineer!


Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.


If you or any other player will experience this issue again, please make a new thread and provide all needed info there.


Thank you for understanding.


Kind Regards


Keen Software House: QA Department

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