Just purchashed, game constantly hanging
Just purchased via Steam. Game is very unstable. Most times when I try to start up game i see the first frame of the opening video and then the screen freezes but I still here the music play out. After that game is frozen. I have to force end task it. Try this several times and no joy. Restart PC and it might work. Then 5 minutes after playing it hangs again. Always seems to happen after a checkpoint. I am trying to just play the first new game.
I have looked in the log in space engieneers folder, but it shows nothing about any crashes, as the game seems to just hang. I have all windows updates up to date, and I have the latest GPU driver isntalled.
I have tried to install microsoft ,NET framework as suggested on website, but this is on the latest update. Tried repair thing. Nothing.
I have no stupid firewalls. I just use the Windows Defender.
Current rig;
Ryzen 3800x
GTX 1070
32GB RAM
Samsung 860 SSD Drive
In event viewer the following is displayed for application hang.
The program SpaceEngineers.exe version 1.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 3178
Start Time: 01d605bfb5158929
Termination Time: 4
Application Path: E:\Steam Games\steamapps\common\SpaceEngineers\Bin64\SpaceEngineers.exe
Report Id: b56c305b-5181-4f2f-83f5-6206d657e532
Faulting package full name:
Faulting package-relative application ID:
Hang type: Unknown
As someone who has some experience with more technical things I caan try to work this. But from perspective of a new player, its quite dissapointing the support available to people having issues. Alot of the support on the website seems very much out dated.
Clear instructional help would be appreciated, otherwise I am one very unhappy customer.
hej man i hat that bug at first to but igot in to the windows defender and wihtlisted space engineers that hapens some times
hej man i hat that bug at first to but igot in to the windows defender and wihtlisted space engineers that hapens some times
I have it allowed in windows defender. I have also tried running in admin mode. Sometimes the game will load, and I will get maybe 15 minutes, before the game will just hang and I have to force close it. There is nothing in the logs about any crashes. I thought it was maybe related to saving and loading, and it has hanged after an auto save. But it is not always the case.
I have it allowed in windows defender. I have also tried running in admin mode. Sometimes the game will load, and I will get maybe 15 minutes, before the game will just hang and I have to force close it. There is nothing in the logs about any crashes. I thought it was maybe related to saving and loading, and it has hanged after an auto save. But it is not always the case.
Hello, Engineer!
Thank you for your feedback! Your topic has been added between considered issues.
Please keep voting for the issue as it will help us to identify the most serious bugs.
We really appreciate your patience.
Kind Regards
Keen Software House: QA Department
Hello, Engineer!
Thank you for your feedback! Your topic has been added between considered issues.
Please keep voting for the issue as it will help us to identify the most serious bugs.
We really appreciate your patience.
Kind Regards
Keen Software House: QA Department
From what i've gathered the people like you and I Who Use AMD processors Get this constant hanging up. My brother on a older intel i5 (I have a much better processor) has no issues. just me. Same GPU. which is a Radeon 590x
From what i've gathered the people like you and I Who Use AMD processors Get this constant hanging up. My brother on a older intel i5 (I have a much better processor) has no issues. just me. Same GPU. which is a Radeon 590x
Right the game has got alot worse. So I am going to provide you Keen with as much information I can get. So please take a look this.
To recap the issue I am having;
The game will freeze and SOMETIMES will unfreeze after 10-15 seconds, but usually it does not and I have to force quit it. It is very very common that the game will freeze on load up. I will see the first second of the Keen logo video with the music. The image will freeze but the music will continue. If I am lucky to get into game, the game will freeze very commonly when trying to join a server. However I am still getting freezes in solo games, in games where there is literally maybe 100 blocks in use.
My system overview;
I have attached dxdiag.txt info file for your reference. As you can see from below, my PC is more than capable. But the basics are;
CPU - Ryzen 3800x
GPU - GTX 1070
RAM - 32GB @ 3600mhz
HDD - SSD NVME Drive
Here is list of things I have done to try and resolve the issues;
1) Windows all up to date
2) GPU Drivers all up to date (did a clean re-installed aswell)
3) Checked for any motherboard updates etc all up to date
4) Updated the BIOS, there was an update
5) Did a full Virus scan with Windows Defender - clean
6) Did a malwarebytes scan - clean
7) Uninstalled game in Steam
8) Deleted appdata folder
9) Re-installed game
10) Set all graphic settings to absolute lowest in SE
11) Did a full Virus Scan - clean
12) Did a malwarebytes scan - clean
I have attached a whole load of Windows error reporting log files. Here is just one of them, but most of them follow this.
Even with all graphic settings to the absolute lowest I am still getting freezes. Now just to be absolutly clear. I have many many other games that I play and they all run flawlessly with no problems at very high graphic settings. I have used MSI afterburner to monitor loads and utilizations etc. Even in SE, i am only using at most 75% of my GPU and the CPU is tickling. My Ram usage never seems to go over 12 GB at the most.
I have attached everything I think will be of use to you.
I have spent hours and hours trying to fix this issue. I am just asking for your Devs to have a look at this.
Right the game has got alot worse. So I am going to provide you Keen with as much information I can get. So please take a look this.
To recap the issue I am having;
The game will freeze and SOMETIMES will unfreeze after 10-15 seconds, but usually it does not and I have to force quit it. It is very very common that the game will freeze on load up. I will see the first second of the Keen logo video with the music. The image will freeze but the music will continue. If I am lucky to get into game, the game will freeze very commonly when trying to join a server. However I am still getting freezes in solo games, in games where there is literally maybe 100 blocks in use.
My system overview;
I have attached dxdiag.txt info file for your reference. As you can see from below, my PC is more than capable. But the basics are;
CPU - Ryzen 3800x
GPU - GTX 1070
RAM - 32GB @ 3600mhz
HDD - SSD NVME Drive
Here is list of things I have done to try and resolve the issues;
1) Windows all up to date
2) GPU Drivers all up to date (did a clean re-installed aswell)
3) Checked for any motherboard updates etc all up to date
4) Updated the BIOS, there was an update
5) Did a full Virus scan with Windows Defender - clean
6) Did a malwarebytes scan - clean
7) Uninstalled game in Steam
8) Deleted appdata folder
9) Re-installed game
10) Set all graphic settings to absolute lowest in SE
11) Did a full Virus Scan - clean
12) Did a malwarebytes scan - clean
I have attached a whole load of Windows error reporting log files. Here is just one of them, but most of them follow this.
Even with all graphic settings to the absolute lowest I am still getting freezes. Now just to be absolutly clear. I have many many other games that I play and they all run flawlessly with no problems at very high graphic settings. I have used MSI afterburner to monitor loads and utilizations etc. Even in SE, i am only using at most 75% of my GPU and the CPU is tickling. My Ram usage never seems to go over 12 GB at the most.
I have attached everything I think will be of use to you.
I have spent hours and hours trying to fix this issue. I am just asking for your Devs to have a look at this.
Hi,
As an unnofficial workaround, some people have reported success with replacing a dll in the space engineers folder with one from the mod SDK, as detailed here:
https://steamcommunity.com/app/244850/discussions/0/2259060348500655858/
"Go to your library on steam and find the tools tab. Find space engineers - mod sdk and install it. It's a free dev tool that Keen released to everyone. Open its folder and then open Bin64_Profile. Copy VRage.Library.dll. Now open your space enineers folder and paste this .dll in its Bin64 folder. Click yes to replace the existing one.
The only issue seems to be periodic stutter, but I haven't noticed it on my R9 3900X and GTX 1080ti.
Edit: Do be aware that you'll need to replace this .dll file every time the game is updated (or at least each major update)."
Hi,
As an unnofficial workaround, some people have reported success with replacing a dll in the space engineers folder with one from the mod SDK, as detailed here:
https://steamcommunity.com/app/244850/discussions/0/2259060348500655858/
"Go to your library on steam and find the tools tab. Find space engineers - mod sdk and install it. It's a free dev tool that Keen released to everyone. Open its folder and then open Bin64_Profile. Copy VRage.Library.dll. Now open your space enineers folder and paste this .dll in its Bin64 folder. Click yes to replace the existing one.
The only issue seems to be periodic stutter, but I haven't noticed it on my R9 3900X and GTX 1080ti.
Edit: Do be aware that you'll need to replace this .dll file every time the game is updated (or at least each major update)."
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