This object is in archive! 

it all goes black when i go outside

berkdudeoflerpoo3000 shared this bug 5 years ago
Solved

this is a video of whats happening

Replies (2)

photo
1

Hello, Engineer!


Could you please provide us with more information regarding the issue you reported? What PC, settings and graphic card do you have? To report a bug into our system it is necessary to have reliable steps to reproduce in order for programmers to fix it.

Any additional information would be greatly appreciated!

Thank you.

Kind Regards


Keen Software House: QA Department

photo
1

im trying to find what graphics card i have,not sure what settings i have, and im using an HP computer (laptop)

photo
1

ok i looked at what graphics card i have and this thing im using says "chip type: Intel(R) UHD Graphics family"

photo
1

and im not sure what settings i have (the diagnostic tool im using says nothing about setting type)

photo
1

Hello, Engineer!

As this thread is rather old now and there has been countless updates for the game, let me ask whether you are still experiencing it, nowadays?

Let me know about the current state of this issue. Thanks.

Kind Regards

Keen Software House: QA Department

photo
1

Hello,

The Problem sort of has fixed, when i go onto "solar system" world, the glitch does not happen. I'm not sure if it still happens when i exit the base on the Earth Starter Base. I'm currently busy right now, ill check later today

photo
1

I just checked the earth planet world on my space engineers. the graphics problem hasn't entirely fixed. I believe it to be some sort of glitch with the sun. its ok if you cant fix this problem, I have access to a better computer of which this glitch does not exist.

thanks for the help :)

(video i tried to attach could not attach.)

photo
1

Hello, Engineer!

thanks for coming back and updating about current state.

I will close this issue now. I understand from you info, that the graphical problem might not be really problem on the game´s side, as there is no issue whatsoever on your newer/better PC. Hope you understand.

Please don´t hesitate to contact us again if this glitch will start to happen again or get worsen. Or basically with anything else you come across in the game :)

Kind Regards

Keen Software House: QA Department

photo
1

i do understand, and ill say again, thanks for the help.

Replies have been locked on this page!