Playing SE multiplater causes my internet to disconnect every 5-15minutes

Leigh MacIsaac shared this bug 6 years ago
Outdated

Hey,

So my friends and I started playing SE again a few days ago and whenever i play multiplayer my internet crashes every 5-15minutes. if im hosting it causes my friends to disconnect and when i join them i disconnect but they are fine. i have the fastest internet out of all of us but i cannot play the game. the problem continues even after i close SE and i have to turn my computer off for a little while for it to stop happening. we were playing the game late last year and i was the host and it worked perfectly and we loved the game. but this issue is making the game incredibly annoying to play and for me i cant use my internet for awhile after.


Let me know what info you need to try figure it out.

only thing different to late last year is i have upgraded the modem to a better 1. i get 7.3mb now and i use to get 4.6mb. i read another post with the same issue from 2014 and someone said the modem might be restricting the packets causing the modem to reset constantly. could be something but idk how to test that.


Cheers for the help

Replies (3)

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Hello,

* what about other multiplayer games, do they have same issues?

* have you tried to disable antivirus?

* have you tried to disable firewall?

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Hello, Engineer!


Thank you for your feedback! Your topic has been added between considered issues.


We will address all reported issues during future development and we will attempt to fix your issue as soon as possible. We are currently close to a Major release, which is under heavy development and this takes up a lot of our time.


Please keep voting for the issue as it will help us to identify the most serious bugs.


We really appreciate your patience.


Kind Regards


Keen Software House: QA Department

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I have a similar bug which I've just reported on, difference is, only SE is affected. I've even been able to play the sister game Medieval Engineers with only one issue, which is another topic altogether. I've also been able to play other games multiplayer after I re-establish internet connection with my system without trouble.

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