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Grid dissapearing when i double click on control seat
Won't Fix
Happened to me twice during last two months. I was in control seat in my large grid ship -> hit "P" for unconnected -> fly for few second -> then i accidently hit F twice and boom, ship was gone. Without any trace, she dissapear from my pcu list. It happened in empty space on UK5 official server. Twice.
I have the same bug
Hello, Ooo,
thanks for sharing your issue with us. However, when I did try it I wasn´t able to reproduce it.
As you wrote - twice in two months - I see that it is not very common case. Can you maybe specify? Did it happen to you only when playing online or did you experience it even in the offline game as well? If only online, is it connected to some special server? Which did you you to log in?
You think it might be possible to share me a video of this issue happening? I guess not, as it seems kinda random... but if you can, that will be a great help!
Are you sure it wasn´t just some thing related to server/server restart/you log out and log in... ?
Anything more you can share would be a great help!
Kind Regards
Keen Software House: QA Department
Hello, Ooo,
thanks for sharing your issue with us. However, when I did try it I wasn´t able to reproduce it.
As you wrote - twice in two months - I see that it is not very common case. Can you maybe specify? Did it happen to you only when playing online or did you experience it even in the offline game as well? If only online, is it connected to some special server? Which did you you to log in?
You think it might be possible to share me a video of this issue happening? I guess not, as it seems kinda random... but if you can, that will be a great help!
Are you sure it wasn´t just some thing related to server/server restart/you log out and log in... ?
Anything more you can share would be a great help!
Kind Regards
Keen Software House: QA Department
Only when i was online, on official server UK#5.I was not able to replicate it in offline either. There wasnt any restart, log, or heavy laggin issue. Grids was owned by another faction member, shared with faction. Both control room was pressurized. Also both casses happened, right after ship was disconected from connector.
Sadly, i dont have any video proof:( I can try to replicate it with another ships when i get online. My guess is somethin server- related issue.
Only when i was online, on official server UK#5.I was not able to replicate it in offline either. There wasnt any restart, log, or heavy laggin issue. Grids was owned by another faction member, shared with faction. Both control room was pressurized. Also both casses happened, right after ship was disconected from connector.
Sadly, i dont have any video proof:( I can try to replicate it with another ships when i get online. My guess is somethin server- related issue.
And again, for 3rd time, my ship is gone. It was not related to double click on seat. Only thing, which all cases have common, are grid dissapearing in few seconds after disconectin from connector. Im done with this game.
And again, for 3rd time, my ship is gone. It was not related to double click on seat. Only thing, which all cases have common, are grid dissapearing in few seconds after disconectin from connector. Im done with this game.
Hello, Ooo,
this issue is really rather strange.
Since this issue happens on official server, the best option for you is to contact admins running that server - either in the game directly or through our Discord. They shall be able to get your grid back so you can use it and maybe even help you to find the breaking point/situation.
What I can do, that´s pretty limited now. The best would be if you can provide at least blueprint of that affected ship and of the grid with the connector as well, so I have the same environment as you do. If you would be able to write description as detailed as possible (since there is no option to provide a video) of some actions you did before this issue happened, that would help as well. Maybe some action prior using the connector/control seat, or some combination of multiple actions might be the reason why this issue is happening.
Thanks in advance.
Kind Regards
Keen Software House: QA Department
Hello, Ooo,
this issue is really rather strange.
Since this issue happens on official server, the best option for you is to contact admins running that server - either in the game directly or through our Discord. They shall be able to get your grid back so you can use it and maybe even help you to find the breaking point/situation.
What I can do, that´s pretty limited now. The best would be if you can provide at least blueprint of that affected ship and of the grid with the connector as well, so I have the same environment as you do. If you would be able to write description as detailed as possible (since there is no option to provide a video) of some actions you did before this issue happened, that would help as well. Maybe some action prior using the connector/control seat, or some combination of multiple actions might be the reason why this issue is happening.
Thanks in advance.
Kind Regards
Keen Software House: QA Department
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
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