Game will not load after steam install

Hello,

I am a new customer, and I've purchased and installed the SPaceEngineers game on my windows 10 computer through Steam. I am having trouble running the game, though.

When I try to run the game, either using the play button on Steam, or using the Space Engineers icon on my desktop, I get an initial screen with the game name, version, etc... I also briefly see a message about logging on Steam, the initial screen again, and after that, the game silently crashes.

I went through the verifications, but got no luck. i also tried reinstalling, but got the same behavior.

Checking on the log files(two log files are generated for each attempt, one related to SpaceEngineers itself, the other related to VRageRenderer-DirectX11), i saw no error message on them, except a complaint that there is no SpaceEngineer.cfg file.

2020-05-20 14:56:35.673 - Thread: 1 -> MyConfig.Load() - START

2020-05-20 14:56:35.675 - Thread: 1 -> Path: C:\Users\ninja\AppData\Roaming\SpaceEngineers\SpaceEngineers.cfg

2020-05-20 14:56:35.675 - Thread: 1 -> Config file not found! C:\Users\ninja\AppData\Roaming\SpaceEngineers\SpaceEngineers.cfg

2020-05-20 14:56:35.675 - Thread: 1 -> NewNewGameScreen: False

2020-05-20 14:56:35.676 - Thread: 1 -> MyConfig.Load() - END

2020-05-20 14:56:36.429 - Thread: 1 -> Checksum file is missing, game will run as usual but file integrity won't be verified

2020-05-20 14:56:36.664 - Thread: 1 -> Found processor count: 6

On Event Viewer, i get:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

<Provider Name="Application Error" />

<EventID Qualifiers="">1000</EventID>

<Level>2</Level>

<Task>100</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2020-05-20T17:56:37.282604200Z" />

<EventRecordID>4779</EventRecordID>

<Channel>Application</Channel>

<Computer>DESKTOP-7F3H30C</Computer>

<Security />

</System>

- <EventData>

<Data>SpaceEngineers.exe</Data>

<Data>1.0.0.0</Data>

<Data>d390a9a5</Data>

<Data>clr.dll</Data>

<Data>4.8.4180.0</Data>

<Data>5e7d21b3</Data>

<Data>c0000005</Data>

<Data>0000000000669fd0</Data>

<Data>156c</Data>

<Data>01d62ed000b7fff2</Data>

<Data>C:\Program Files (x86)\Steam\steamapps\common\SpaceEngineers\Bin64\SpaceEngineers.exe</Data>

<Data>C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll</Data>

<Data>1da0d080-dac6-4024-912c-8b5d145600e1</Data>

<Data />

<Data />

</EventData>

</Event>

And also this:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

<Provider Name="Windows Error Reporting" />

<EventID Qualifiers="">1001</EventID>

<Level>4</Level>

<Task>0</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2020-05-20T17:56:38.817058900Z" />

<EventRecordID>4780</EventRecordID>

<Channel>Application</Channel>

<Computer>DESKTOP-7F3H30C</Computer>

<Security />

</System>

- <EventData>

<Data>2067438501572282421</Data>

<Data>4</Data>

<Data>APPCRASH</Data>

<Data>Not available</Data>

<Data>0</Data>

<Data>SpaceEngineers.exe</Data>

<Data>1.0.0.0</Data>

<Data>d390a9a5</Data>

<Data>clr.dll</Data>

<Data>4.8.4180.0</Data>

<Data>5e7d21b3</Data>

<Data>c0000005</Data>

<Data>0000000000669fd0</Data>

<Data />

<Data />

<Data>\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1645.tmp.mdmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER17EC.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER17FD.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER180A.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER183A.tmp.txt</Data>

<Data>\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_SpaceEngineers.e_f61317c8485db79da7e112257df99727ca59dc_b029ca29_c0a210e8-c3ad-40b4-ac8d-2aec8a8e5898</Data>

<Data />

<Data>0</Data>

<Data>1da0d080-dac6-4024-912c-8b5d145600e1</Data>

<Data>268435456</Data>

<Data>deac660f5ba614651cb1045d092e8835</Data>

<Data>0</Data>

</EventData>

</Event>

I need help.

Regards,

Allan