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game freezing
Won't Fix
A lot asked about temp freezes in-game where the character can’t move at all ; +2 seconds freeze + 2 seconds OK + 2 seconds freeze and so on …
It may start doing so for no visible reasons for 5, 10, 15 or 20 minutes after loading a save or after playing for X time so it’s very random but happens since the new Economy update and a lot are annoyed by this.
(It happened to me and it stops at some point if you don't exit the game)
Hello,
Could you please provide us with more information regarding the issue you reported? To report a bug into our system it is necessary to have reliable steps to reproduce in order for programmers to fix it.
What are yours PC specs? Does it happen in every scenario? If you look into Task manager / Performance, can you see if there is anything being used at 100% or above average?
Any additional information would be greatly appreciated!
Thank you.
Kind Regards
Keen Software House: QA Department
Hello,
Could you please provide us with more information regarding the issue you reported? To report a bug into our system it is necessary to have reliable steps to reproduce in order for programmers to fix it.
What are yours PC specs? Does it happen in every scenario? If you look into Task manager / Performance, can you see if there is anything being used at 100% or above average?
Any additional information would be greatly appreciated!
Thank you.
Kind Regards
Keen Software House: QA Department
I have been getting this to the point where I can no longer play the game. It all seems to have started after the recent economy update. Before that all was running very smoothly. I have tried all scenarios, same problem. And changing various graphical settings, no difference.
As to how to reproduce it: In my case, start up a game, start playing and moments later my GPU and RAM is at 100% and according to the in-game Shift-F11 stats there is over 100% CPU usage, however task manager reads only 15% usage.
Computer Information:
Manufacturer: MSI
Model: MS-7885
Form Factor: Desktop
No Touch Input Detected
Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz
CPU Family: 0x6
CPU Model: 0x3f
CPU Stepping: 0x2
CPU Type: 0x0
Speed: 3300 Mhz
12 logical processors
6 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Video Card:
Driver: NVIDIA GeForce GTX 980
DirectX Driver Name: nvldumd.dll
Driver Version: 26.21.14.3615
DirectX Driver Version: 26.21.14.3615
Driver Date: 8 24 2019
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 980
VendorID: 0x10de
DeviceID: 0x13c0
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 18.78" x 10.55" (21.54" diag)
47.7cm x 26.8cm (54.7cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 4095 MB
Supported MSAA Modes: 2x 4x 8x
Sound card:
Audio device: Speakers (Sound Blaster Audigy
Memory:
RAM: 16279 Mb
Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 952843 Mb
Largest Free Hard Disk Block: 545375 Mb
I have been getting this to the point where I can no longer play the game. It all seems to have started after the recent economy update. Before that all was running very smoothly. I have tried all scenarios, same problem. And changing various graphical settings, no difference.
As to how to reproduce it: In my case, start up a game, start playing and moments later my GPU and RAM is at 100% and according to the in-game Shift-F11 stats there is over 100% CPU usage, however task manager reads only 15% usage.
Computer Information:
Manufacturer: MSI
Model: MS-7885
Form Factor: Desktop
No Touch Input Detected
Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz
CPU Family: 0x6
CPU Model: 0x3f
CPU Stepping: 0x2
CPU Type: 0x0
Speed: 3300 Mhz
12 logical processors
6 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Video Card:
Driver: NVIDIA GeForce GTX 980
DirectX Driver Name: nvldumd.dll
Driver Version: 26.21.14.3615
DirectX Driver Version: 26.21.14.3615
Driver Date: 8 24 2019
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 980
VendorID: 0x10de
DeviceID: 0x13c0
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 18.78" x 10.55" (21.54" diag)
47.7cm x 26.8cm (54.7cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 4095 MB
Supported MSAA Modes: 2x 4x 8x
Sound card:
Audio device: Speakers (Sound Blaster Audigy
Memory:
RAM: 16279 Mb
Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 952843 Mb
Largest Free Hard Disk Block: 545375 Mb
I have the same problem, has anyone here found a fix for the issue? Or is it still happening?
I have the same problem, has anyone here found a fix for the issue? Or is it still happening?
Same problem here. I posted already under a similar topic >> https://support.keenswh.com/spaceengineers/publictest/topic/game-freeze_1
but I suppose this is more relevant although I would say that my issues started after the Triton update. Two log files and a link to my game save are already posted under that topic. Thanks.
Same problem here. I posted already under a similar topic >> https://support.keenswh.com/spaceengineers/publictest/topic/game-freeze_1
but I suppose this is more relevant although I would say that my issues started after the Triton update. Two log files and a link to my game save are already posted under that topic. Thanks.
Hello, Engineers!
as this thread is rather old now, as well as last comments here, let me first of all ask if any of you is still experiencing it even nowadays.
If yes, did the behavior change anyhow though the time? Or is it still the very same? Was it better/worse on any particular version? Or is it still the same more or less?
If no - it´s likely that this issue was fixed in the meantime through various game updates and fixes.
Can you please confirm or disprove this?
Thanks in advance for your reply.
Kind Regards
Keen Software House: QA Department
Hello, Engineers!
as this thread is rather old now, as well as last comments here, let me first of all ask if any of you is still experiencing it even nowadays.
If yes, did the behavior change anyhow though the time? Or is it still the very same? Was it better/worse on any particular version? Or is it still the same more or less?
If no - it´s likely that this issue was fixed in the meantime through various game updates and fixes.
Can you please confirm or disprove this?
Thanks in advance for your reply.
Kind Regards
Keen Software House: QA Department
Hello, Engineers!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
Hello, Engineers!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
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