Game Freeze - Connection Problem - Game Paused
After starting up our multiplayer game on DS. Client computers are freezing with 'Connection Problem' and 'Game Paused'.
This is the first playing since the Frostbite update, it was fine before then.
The server logs show nothing useful, however on a client system, I was watching the SE log and saw this...
2020-05-20 00:13:37.137 - Thread: 1 -> GC Memory: 2459.971 MB
2020-05-20 00:13:58.274 - Thread: 1 -> GUI Stats: Update 0.206557444444444, Draw 3.85001988888889
2020-05-20 00:14:10.524 - Thread: 1 -> GC Memory: 2446.546 MB
2020-05-20 00:14:28.278 - Thread: 1 -> GUI Stats: Update 0.238077055555556, Draw 4.34845188888889
2020-05-20 00:14:30.343 - Thread: 1 -> STATISTICS LEGEND,time,ReceivedPerSecond,SentPerSecond,PeakReceivedPerSecond,PeakSentPerSecond,OverallReceived,OverallSent,CPULoadSmooth,ThreadLoadSmooth,GetOnlinePlayerCount,Ping,GCMemory,ProcessMemory,PCUBuilt,PCU,GridsCount,RenderCPULoadSmooth,RenderGPULoadSmooth,HardwareCPULoad,HardwareAvailableMemory,FrameTime,LowSimQuality,FrameTimeLimit,FrameTimeCPU,FrameTimeGPU,CPULoadLimit,TrackedMemory
2020-05-20 00:14:30.344 - Thread: 1 -> STATISTICS,7262.0166667,0,0,4.818512,0.06618404,821.8557,49.37851,102.6623,89.94563,1,72,2451.934,13879.96,0,0,41,55.73607,66.48648,0.2398767,20142,21.96439,1,16.66667,12.24209,14.60335,100,10062854465
2020-05-20 00:14:49.588 - Thread: 1 -> GC Memory: 2456.281 MB
2020-05-20 00:14:58.887 - Thread: 1 -> GUI Stats: Update 0.220667888888889, Draw 5.47266072222223
2020-05-20 00:15:29.150 - Thread: 1 -> GUI Stats: Update 0.260148055555556, Draw 5.89525666666668
2020-05-20 00:15:31.187 - Thread: 1 -> STATISTICS LEGEND,time,ReceivedPerSecond,SentPerSecond,PeakReceivedPerSecond,PeakSentPerSecond,OverallReceived,OverallSent,CPULoadSmooth,ThreadLoadSmooth,GetOnlinePlayerCount,Ping,GCMemory,ProcessMemory,PCUBuilt,PCU,GridsCount,RenderCPULoadSmooth,RenderGPULoadSmooth,HardwareCPULoad,HardwareAvailableMemory,FrameTime,LowSimQuality,FrameTimeLimit,FrameTimeCPU,FrameTimeGPU,CPULoadLimit,TrackedMemory
2020-05-20 00:15:31.188 - Thread: 1 -> STATISTICS,7322.0333334,0,0,4.818512,0.06618404,821.8557,49.37851,75.188,58.49192,1,72,2446.017,13879.52,0,0,41,42.37585,65.34763,0.2339823,20147,20.83216,0,16.66667,8.827806,13.61332,100,10066662503
2020-05-20 00:15:35.976 - Thread: 1 -> GC Memory: 2448.982 MB
2020-05-20 00:15:59.148 - Thread: 1 -> GUI Stats: Update 0.192107722222223, Draw 6.15475938888889
2020-05-20 00:16:05.991 - Thread: 1 -> GC Memory: 2454.04 MB
2020-05-20 00:16:29.498 - Thread: 1 -> GUI Stats: Update 0.234432055555556, Draw 6.87039227777779
2020-05-20 00:16:31.729 - Thread: 1 -> STATISTICS LEGEND,time,ReceivedPerSecond,SentPerSecond,PeakReceivedPerSecond,PeakSentPerSecond,OverallReceived,OverallSent,CPULoadSmooth,ThreadLoadSmooth,GetOnlinePlayerCount,Ping,GCMemory,ProcessMemory,PCUBuilt,PCU,GridsCount,RenderCPULoadSmooth,RenderGPULoadSmooth,HardwareCPULoad,HardwareAvailableMemory,FrameTime,LowSimQuality,FrameTimeLimit,FrameTimeCPU,FrameTimeGPU,CPULoadLimit,TrackedMemory
2020-05-20 00:16:31.729 - Thread: 1 -> STATISTICS,7382.05,0,0,4.818512,0.06618404,821.8557,49.37851,104.2663,82.63546,1,72,2463.325,13895.29,0,0,41,53.56947,63.37193,0.2193834,20118,21.39907,1,16.66667,11.46337,13.561,100,10080303825
2020-05-20 00:17:01.461 - Thread: 1 -> GC Memory: 2447.727 MB
2020-05-20 00:17:01.840 - Thread: 1 -> GUI Stats: Update 0.244673222222222, Draw 7.73991366666668
2020-05-20 00:17:35.014 - Thread: 1 -> GC Memory: 2453.174 MB
2020-05-20 00:17:36.610 - Thread: 1 -> GUI Stats: Update 0.204895888888889, Draw 8.2884218888889
2020-05-20 00:17:39.308 - Thread: 1 -> STATISTICS LEGEND,time,ReceivedPerSecond,SentPerSecond,PeakReceivedPerSecond,PeakSentPerSecond,OverallReceived,OverallSent,CPULoadSmooth,ThreadLoadSmooth,GetOnlinePlayerCount,Ping,GCMemory,ProcessMemory,PCUBuilt,PCU,GridsCount,RenderCPULoadSmooth,RenderGPULoadSmooth,HardwareCPULoad,HardwareAvailableMemory,FrameTime,LowSimQuality,FrameTimeLimit,FrameTimeCPU,FrameTimeGPU,CPULoadLimit,TrackedMemory
2020-05-20 00:17:39.309 - Thread: 1 -> STATISTICS,7442.0666667,0,0,4.818512,0.06618404,821.8557,49.37851,131.8319,105.4223,1,72,2454.303,13912.58,0,0,41,47.8643,63.73468,0.2234741,20036,20.84924,1,16.66667,9.979341,13.28819,100,10099637839
2020-05-20 00:18:11.683 - Thread: 1 -> GC Memory: 2461.788 MB
2020-05-20 00:18:14.820 - Thread: 1 -> GUI Stats: Update 0.252013444444444, Draw 9.25755788888891
2020-05-20 00:18:51.873 - Thread: 1 -> GC Memory: 2449.283 MB
2020-05-20 00:18:56.002 - Thread: 1 -> GUI Stats: Update 0.200305222222222, Draw 10.3739546666667
2020-05-20 00:18:58.961 - Thread: 1 -> STATISTICS LEGEND,time,ReceivedPerSecond,SentPerSecond,PeakReceivedPerSecond,PeakSentPerSecond,OverallReceived,OverallSent,CPULoadSmooth,ThreadLoadSmooth,GetOnlinePlayerCount,Ping,GCMemory,ProcessMemory,PCUBuilt,PCU,GridsCount,RenderCPULoadSmooth,RenderGPULoadSmooth,HardwareCPULoad,HardwareAvailableMemory,FrameTime,LowSimQuality,FrameTimeLimit,FrameTimeCPU,FrameTimeGPU,CPULoadLimit,TrackedMemory
2020-05-20 00:18:58.962 - Thread: 1 -> STATISTICS,7502.0833334,0,0,4.818512,0.06618404,821.8557,49.37851,132.1136,96.4908,1,72,2450.508,13917.24,0,0,41,45.21817,65.6427,0.2256695,20024,21.94042,1,16.66667,9.921059,14.40229,100,10105004533
2020-05-20 00:19:34.964 - Thread: 1 -> GC Memory: 2455.799 MB
2020-05-20 00:19:40.627 - Thread: 1 -> GUI Stats: Update 0.225295888888888, Draw 11.2393402777778
2020-05-20 00:20:23.198 - Thread: 1 -> GC Memory: 2449.881 MB
2020-05-20 00:20:30.116 - Thread: 1 -> GUI Stats: Update 0.211866611111111, Draw 12.849264
2020-05-20 00:20:33.666 - Thread: 1 -> STATISTICS LEGEND,time,ReceivedPerSecond,SentPerSecond,PeakReceivedPerSecond,PeakSentPerSecond,OverallReceived,OverallSent,CPULoadSmooth,ThreadLoadSmooth,GetOnlinePlayerCount,Ping,GCMemory,ProcessMemory,PCUBuilt,PCU,GridsCount,RenderCPULoadSmooth,RenderGPULoadSmooth,HardwareCPULoad,HardwareAvailableMemory,FrameTime,LowSimQuality,FrameTimeLimit,FrameTimeCPU,FrameTimeGPU,CPULoadLimit,TrackedMemory
2020-05-20 00:20:33.667 - Thread: 1 -> STATISTICS,7562.1,0,0,4.818512,0.06618404,821.8557,49.37851,170.5114,132.5224,1,72,2450.873,13929.45,0,0,41,47.72526,63.10544,0.2328174,20037,20.83388,1,16.66667,9.943024,13.14731,100,10112524403
2020-05-20 00:21:16.053 - Thread: 1 -> GC Memory: 2454.229 MB
2020-05-20 00:21:24.421 - Thread: 1 -> GUI Stats: Update 0.171353277777778, Draw 14.254119
2020-05-20 00:22:13.138 - Thread: 1 -> GC Memory: 2455.874 MB
2020-05-20 00:22:23.794 - Thread: 1 -> GUI Stats: Update 0.158952666666667, Draw 15.6508506666667
2020-05-20 00:22:28.028 - Thread: 1 -> STATISTICS LEGEND,time,ReceivedPerSecond,SentPerSecond,PeakReceivedPerSecond,PeakSentPerSecond,OverallReceived,OverallSent,CPULoadSmooth,ThreadLoadSmooth,GetOnlinePlayerCount,Ping,GCMemory,ProcessMemory,PCUBuilt,PCU,GridsCount,RenderCPULoadSmooth,RenderGPULoadSmooth,HardwareCPULoad,HardwareAvailableMemory,FrameTime,LowSimQuality,FrameTimeLimit,FrameTimeCPU,FrameTimeGPU,CPULoadLimit,TrackedMemory
2020-05-20 00:22:28.029 - Thread: 1 -> STATISTICS,7622.1166667,0,0,4.818512,0.06618404,821.8557,49.37851,204.793,155.2064,1,72,2457.869,13947.41,0,0,41,46.94978,60.60295,0.2337896,19890,21.12162,1,16.66667,9.916553,12.80032,100,10131563903
2020-05-20 00:23:15.089 - Thread: 1 -> GC Memory: 2464 MB
2020-05-20 00:23:26.926 - Thread: 1 -> GUI Stats: Update 0.214181277777778, Draw 17.2002096111111
2020-05-20 00:24:22.489 - Thread: 1 -> GC Memory: 2461.978 MB
2020-05-20 00:24:35.802 - Thread: 1 -> GUI Stats: Update 0.200693888888889, Draw 18.7120653333333
2020-05-20 00:24:41.049 - Thread: 1 -> STATISTICS LEGEND,time,ReceivedPerSecond,SentPerSecond,PeakReceivedPerSecond,PeakSentPerSecond,OverallReceived,OverallSent,CPULoadSmooth,ThreadLoadSmooth,GetOnlinePlayerCount,Ping,GCMemory,ProcessMemory,PCUBuilt,PCU,GridsCount,RenderCPULoadSmooth,RenderGPULoadSmooth,HardwareCPULoad,HardwareAvailableMemory,FrameTime,LowSimQuality,FrameTimeLimit,FrameTimeCPU,FrameTimeGPU,CPULoadLimit,TrackedMemory
2020-05-20 00:24:41.049 - Thread: 1 -> STATISTICS,7682.1333334,0,0,4.818512,0.06618404,821.8557,49.37851,252.5681,212.5447,1,72,2464.744,13966.6,0,0,41,49.74049,60.17223,0.222802,19805,21.12153,1,16.66667,10.50595,12.70929,100,10146856319
2020-05-20 00:25:35.755 - Thread: 1 -> GC Memory: 2461.099 MB
2020-05-20 00:25:49.327 - Thread: 1 -> GUI Stats: Update 0.241198055555556, Draw 20.5089887222223
2020-05-20 00:26:54.975 - Thread: 1 -> GC Memory: 2469.58 MB
2020-05-20 00:27:08.411 - Thread: 1 -> GUI Stats: Update 0.228526611111111, Draw 22.5460664444444
Every time 'Thread: 1 -> STATISTICS' kicks in is when the client freezes.
I have the same bug
Hello, Engineer!
Do the clients experience the freezing also in Single player? Can you please write their PC specifications?
Thank you.
Kind Regards
Keen Software House: QA Department
Hello, Engineer!
Do the clients experience the freezing also in Single player? Can you please write their PC specifications?
Thank you.
Kind Regards
Keen Software House: QA Department
No, the freezing only happens in multiplayer. As far as has been played, single player has been fine. Hosting system is a dual CPU Xeon @3.4-3.7GHz (12C/24T), 36GB RAM.
Tested client systems:
i9900k, RTX2080, 32GB RAM
i7700k, GTX1080, 16GB RAM
X5690, GTX1060, 36GB RAM
All clients experience the same, occasionally you can connect and get to run around for a while, then the problem starts again (that pretty rare though). All systems could play flawlessly a few months ago. Nothing has changed in the configuration, other than the game auto updating. This happens playing online (all connections are over 100/20mb async) and also happens connecting locally at 1Gbps (tested 2Gpbs and 4Gbps, same problem).
I have tried local hosting and dedicated (I have also tried Torch, I know you don't support it, it is for testings sake), same results. I will be rolling back to 1.193 tonight for more testing.
No, the freezing only happens in multiplayer. As far as has been played, single player has been fine. Hosting system is a dual CPU Xeon @3.4-3.7GHz (12C/24T), 36GB RAM.
Tested client systems:
i9900k, RTX2080, 32GB RAM
i7700k, GTX1080, 16GB RAM
X5690, GTX1060, 36GB RAM
All clients experience the same, occasionally you can connect and get to run around for a while, then the problem starts again (that pretty rare though). All systems could play flawlessly a few months ago. Nothing has changed in the configuration, other than the game auto updating. This happens playing online (all connections are over 100/20mb async) and also happens connecting locally at 1Gbps (tested 2Gpbs and 4Gbps, same problem).
I have tried local hosting and dedicated (I have also tried Torch, I know you don't support it, it is for testings sake), same results. I will be rolling back to 1.193 tonight for more testing.
Hello, Engineer!
As this thread is rather old now, as well as last comments here, let me please first of all ask whether you are still experiencing it even nowadays (v198)? Or was the issue fixed in the meantime by various game updates and fixes?
It would be also nice if you can share me the save file of the affected world.
You can access your save files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineersDedicated\Saves.
Please zip the file and attach it here. If you are having difficulty attaching files you can optionally use Google Drive. When sharing a google drive link please make sure it is set to be downloadable by anyone with the link.
Thanks in advance for confirming or disproving this and for providing the files.
Kind Regards
Keen Software House: QA Department
Hello, Engineer!
As this thread is rather old now, as well as last comments here, let me please first of all ask whether you are still experiencing it even nowadays (v198)? Or was the issue fixed in the meantime by various game updates and fixes?
It would be also nice if you can share me the save file of the affected world.
You can access your save files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineersDedicated\Saves.
Please zip the file and attach it here. If you are having difficulty attaching files you can optionally use Google Drive. When sharing a google drive link please make sure it is set to be downloadable by anyone with the link.
Thanks in advance for confirming or disproving this and for providing the files.
Kind Regards
Keen Software House: QA Department
Hello, Engineers!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
Hello, Engineers!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
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