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Game crashes when objects collide or ship goes fast

Jordan Wetton shared this bug 4 years ago
Won't Fix

The game keeps crashing when a ship crashes into anything, e.g. a planet or another ship. It's also crashing when I accelerate the ships and start to fly.

Never had this issue before, been playing for a long time.

I run the game on medium settings, as I always have, and it's never been a problem. Since the crashes, the game has started to use much more RAM, my computer has 16gb and the game when crashing uses all of it or at average 12gb. The game used to run at 6-8gb.

I would like to play but as I can't even fly a ship, I cannot.

Could this be looked into asap,

thank you

1 I have the same bug

Replies (2)

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Kateřina Červená ● 4 years ago

Hello, Engineer!


Could you please provide us with more information regarding the issue you reported including steps to reproduce and a log? To report a bug into our system it is necessary to have reliable steps to reproduce in order for programmers to fix it.


Any additional information would be greatly appreciated!


Thank you.


Kind Regards

Keen Software House: QA Department

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Jordan Wetton ● 4 years ago

Hi, My log is attached, i loaded it today with the same issues, date- 2019-12-16.

It happens whenever i move any ship (small or large) beyond 40 m/s.

Thank you

Files: SpaceEngineers.log
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Kateřina Červená ● 4 years ago

Hello, Jordan!


Thank you for your response. Can you please provide us with a save of your world?


Kind Regards

Keen Software House: QA Department

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Jordan Wetton ● 4 years ago

Sure, it did the same thing on one of my new worlds.

However it wont let me as its too large, and its compressed

Can i send it another way?

Thank You

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Kateřina Červená ● 4 years ago

Hello!

If you are having difficulty attaching files you can optionally use Google Drive. When sharing a google drive link please make sure it is set to be downloadable by anyone with the link.


Thank you!


Kind Regards

Keen Software House: QA Department

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Jordan Wetton ● 4 years ago

Hello, here is a link to my world, i have also added my log again, as i recently tried to do it and it crashed again.

https://drive.google.com/drive/folders/1xOMqigTirrShXFVW1aDZwafFQzBSX97n?usp=sharing


Thank you

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Kateřina Červená ● 4 years ago

Hello, Engineer!


Thank you for your response. However we weren't able to reproduce your issue and there is nothing relevant in your log. Please try to delete SpaceEngineer.cfg file and ShaderCache folder. Keep in mind that deleting SpaceEngineers.cfg file will remove your game settings. In case it won't help you, reinstall the game.

In case this issue persists, try to reinstall VC Redist 2017.


Please let us know if it helped you.


Kind Regards

Keen Software House: QA Department

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Kateřina Červená ● 4 years ago

Hello Engineer(s),


Since there are no new comments in this topic and we are still not able to reproduce it,

we are closing this thread as outdated.

In case anyone is encountering the same or similar bug, which is not already posted in a

different thread, please feel free to create a new thread with all relevant information.


Thank you.


Kind Regards

Keen Software House: QA Department

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