Game crashes periodically
Hello,
the game crashes after playing some time. First it starts to hang for a second or less. If I continue
playing it will hang the entire computer and I have to use the reset button. From all the crashes I managed to get one log file with some error in it.
2019-01-13 17:06:32.275 - Thread: 62 -> Exception occured: System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
at hkpBvCompressedMeshShape.{ctor}(hkpBvCompressedMeshShape* , hkpBvCompressedMeshShapeCinfo* )
at Havok.HkBvCompressedMeshShape.initShape(Vector3* vertices, Int32 verticesCount, Int32* indices, Int32 indicesCount, Byte* materials, Int32 materialsCount, HkWeldingType weldingType, Single convexRadius)
at Sandbox.Engine.Voxels.MyVoxelPhysicsBody.CreateShape(VrVoxelMesh mesh, Int32 lod)
at Sandbox.Engine.Voxels.MyVoxelPhysicsBody.<>c__DisplayClass3.<RequestShapeBatchBlockingInternal>b__2(Int32 i)
at ParallelTasks.ForLoopWork.DoWork(WorkData workData)
at ParallelTasks.WorkItem.DoWork(Int32 expectedID)
at ParallelTasks.Task.WaitOrExecute(Boolean blocking)
at ParallelTasks.Parallel.For(Int32 startInclusive, Int32 endExclusive, Action`1 body, Int32 stride, WorkPriority priority, Nullable`1 options, Boolean blocking)
at Sandbox.Engine.Voxels.MyVoxelPhysicsBody.RequestShapeBatchBlockingInternal(HkShapeBatch info, Boolean lod1physics)
at Sandbox.Engine.Voxels.MyVoxelPhysicsBody.RequestShapeBlocking(HkShapeBatch batch)
at Havok.BatchShapeProvider.ExecuteBatchBlocking(BatchShapeProvider* , Int32 batchId)
I attach the entire log file too.
Hello, Engineer!
Thank you for contacting us! Could you please provide us with more information regarding the issue you reported? Do you use any mods? What PC and settings do you have?
To report a bug intoour system it is necessary to have reliable steps to reproduce in order for programmers to fix it.
Any additional information would be greatly appreciated!
Thank you.
Kind Regards
Keen Software House: QA Department
Hello, Engineer!
Thank you for contacting us! Could you please provide us with more information regarding the issue you reported? Do you use any mods? What PC and settings do you have?
To report a bug intoour system it is necessary to have reliable steps to reproduce in order for programmers to fix it.
Any additional information would be greatly appreciated!
Thank you.
Kind Regards
Keen Software House: QA Department
Hello,
I use the following:
AMD Ryzen 7 2700x 8 core
Radeon RX580 8GB RAM
16GB of RAM
Windows 10 64-bit OS
Gigabyte X470 Aorus Ultra Gaming motherboard
as for mods I use only 2:
armored windows from the Steam workshop
https://steamcommunity.com/sharedfiles/filedetails/?id=1227896597
and
Isy's Solar Alignment Script
https://steamcommunity.com/sharedfiles/filedetails/?id=699142028
Hello,
I use the following:
AMD Ryzen 7 2700x 8 core
Radeon RX580 8GB RAM
16GB of RAM
Windows 10 64-bit OS
Gigabyte X470 Aorus Ultra Gaming motherboard
as for mods I use only 2:
armored windows from the Steam workshop
https://steamcommunity.com/sharedfiles/filedetails/?id=1227896597
and
Isy's Solar Alignment Script
https://steamcommunity.com/sharedfiles/filedetails/?id=699142028
Hello, Dexter,
this thread is quite old, as well as last comments here. Are you still experiencing the crashes even on current (v197.181) or recent game versions?
It is likely the issue got fixed by various game updates, fixes and hotfixes with the time. Can you confirm that you are no longer experiencing it, please?
Thanks in advance.
Kind Regards
Keen Software House: QA Department
Hello, Dexter,
this thread is quite old, as well as last comments here. Are you still experiencing the crashes even on current (v197.181) or recent game versions?
It is likely the issue got fixed by various game updates, fixes and hotfixes with the time. Can you confirm that you are no longer experiencing it, please?
Thanks in advance.
Kind Regards
Keen Software House: QA Department
Hello,
I did not play Space Engineers since a long time.
I don't know if it is fixed or not.
If other player did not complain it s probably gone.
As I said I don't know.
Best Regards.
On Friday, March 19, 2021, 3:23:31 PM GMT+1, support@keenswh.com <support@keenswh.com> wrote:
Hello,
I did not play Space Engineers since a long time.
I don't know if it is fixed or not.
If other player did not complain it s probably gone.
As I said I don't know.
Best Regards.
On Friday, March 19, 2021, 3:23:31 PM GMT+1, support@keenswh.com <support@keenswh.com> wrote:
Hello, Dexter,
it´s sad that you are not playing anymore. But thanks for your reply. Will close this thread.
Kind Regards
Keen Software House: QA Department
Hello, Dexter,
it´s sad that you are not playing anymore. But thanks for your reply. Will close this thread.
Kind Regards
Keen Software House: QA Department
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