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Space Engineers PC SupportTopicBug
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EXTREMELY DISSAPOINTED

garrett chester shared this bug 4 years ago
Solved

the white screen crash is STILL happening on my brand new computer, this is so awful that KEEN haven't been able to address or fix this yet :(

4 I have the same bug

Replies (3)

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Kateřina Červená ● 4 years ago

Hello,


Could you please provide us with more information regarding the issue you reported? What PC specification do you use?


Any additional information would be greatly appreciated!


Thank you.


Kind Regards

Keen Software House: QA Department

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garrett chester ● 4 years ago

Every 5-20minutes the whole game freezes and I get the (not responding) text on the top of the screen. Then after a random period of time it goes back to normal for a few more minutes.

System ManufacturerGigabyte Technology Co., Ltd.

ProcessorAMD Ryzen 7 3700X 8-Core Processor, 3593 Mhz, 8 Core(s), 16 Logical Processor(s)

Installed Physical Memory (RAM)16.0 GB

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Timuroslav ● 4 years ago

Is your computer hard drives full?

What is your GPU?/ What is your graphics card?

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garrett chester ● 4 years ago

not in the slightest, this is a new computer, and a Geforce 2070 rtx

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Rob P ● 4 years ago

There's the problem Garrett... It's the Nvidia Card that Keen is having problems with. This forum is replete with people having issues with the game. I just bought a new system with an RTX2080 and as soon as my character comes within a block or so of any terminal block, I get a "Your graphics card overheated". Meanwhile my Graphics Card control panel shows me a temp of 34c...


It's been an ongoing issue for a LONG time bud. Don't hold your breath about a quick fix though - seems they only deal with issues that get a lot of votes... so I'll vote for yours..


Good Luck Man!


I haven't been able to play since I got my new system and I'll be damned if I am going to go back to my 1660ti when I just spent a little over $3400 for this new system!

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Laura K ● 2 years ago

Hello, Garrett!


I appreciate this is an old thread. Is this still an issue or, something that has since been resolved?

Kind regards

Laura, QA Department

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garrett chester ● 2 years ago

Hey L!


Yes this can be closed thank you for following up.

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Laura K ● 2 years ago

Hello, Garrett!

Thank you so much :)

Kind Regards

Laura, QA Department

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