Crashing Graphics Error 100% of time when loading after update
Hi all,
My game is crashing on the loading screen basically 100% of the time with an error saying the graphics card is overheating. I've Googled and checked the workaround, including deleting the config file and the contents of the ShaderCache folder. I've also tried to completely reinstall the game to no avail.
Does anyone know what to do next? It was working great before the last update. I have a GTX1070 8 GB with 12 GB of RAM, it's loaded on a 2 TB SSD.
Things I've done so far:
Ensured that my graphics driver was up to date
Verified Game Files
Cleared ShadeCache
Deleted Config file
Complete Reinstall
Tried to play with reduced resolution and all graphics set to minimum
Enabled -nointro in startup options
Not sure what's going on - I was playing on high graphics with no issues at all before the last update.
I've attached the log for your review! Thank you and looking forward to your reply.
Hello, Sean,
thanks for letting us know about this issue and we are sorry that you are experiencing it in the first place :(
Please note that we are aware of one specific error in the game code that might result in this (or similar) behavior. However, we are unable to guarantee that upon fixing the error, it will fix this broken behavior as well. Please, wait till Hotfix2 for v198 is presented and released and let us know if the fix fixed the game for you as well.
Thanks in advance for your patience and for update of this thread upon the Hotfix2 is released.
Kind Regards
Keen Software House: QA Department
Hello, Sean,
thanks for letting us know about this issue and we are sorry that you are experiencing it in the first place :(
Please note that we are aware of one specific error in the game code that might result in this (or similar) behavior. However, we are unable to guarantee that upon fixing the error, it will fix this broken behavior as well. Please, wait till Hotfix2 for v198 is presented and released and let us know if the fix fixed the game for you as well.
Thanks in advance for your patience and for update of this thread upon the Hotfix2 is released.
Kind Regards
Keen Software House: QA Department
Hello and thanks for your reply!
In the meantime I've increased my page file to 10 GB and it seems to have resolved the issue. I had lowered it before to make more space on my boot disk, and since reverting to 10 GB it seems to have fixed it.
I'll be sure to try to test it out again once the hotfix drops to see if it has fixed this problem! Thanks for making this great game, my friends and I are really enjoying it!
Hello and thanks for your reply!
In the meantime I've increased my page file to 10 GB and it seems to have resolved the issue. I had lowered it before to make more space on my boot disk, and since reverting to 10 GB it seems to have fixed it.
I'll be sure to try to test it out again once the hotfix drops to see if it has fixed this problem! Thanks for making this great game, my friends and I are really enjoying it!
Hello, Engineers!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
Hello, Engineers!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
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