Crashing Constantly

blugsnorfia shared this bug 19 months ago
Solved

Hello, Ever since your last "big" update with the frostbite DLC, my game has been constantly crashing upon load, trying to load my saved games, trying to turn the game on. Trying to play the game leads me to my least favorite bug, the reason I ONLY play on my own servers now, and not YOUR crappy servers, I continually fall through the ground almost once PER launch in this stupid game now... Literally dropped over 500+ hours since I bought this upon release, bought 5 copies for myself and friends, and stated multiple times this was my favorite game by a long shot. Now I'm so irritable and pissed off by this bullshit update and the craptastic bugs your team has given my play experience in the process, that I don't want this game, don't want to load this crap game, don't want to waste another single minute of my time even talking about your company. I can't even play this game right now, and it was by far my favorite game. I literally can't even jump on for a 5 minute session, because I'll fall into the planet and lose every second of work and time I put into it. I was going to buy the DLC, but you guys just made me download something so crappy that i can't play your game, 100% not buying, and never endorsing anyone else get the game until it's fixed... This has put me in a really sour mood, cause all I want is a little build time for Christs sake... I had super high hopes for this company, saw it as a new and upstart Blizzard before they were sold out and became a crap company, so I really hope you guys can fix this, otherwise I'm out, it's not worth the stress of wondering if I can log into something I paid for...

Comments (1)

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Hello,

Could you please provide us with more information regarding the issue you reported? Can you send us SpaceEngineers.log and VRageRender-DirectX11.log located at C:\Users\current_user\AppData\Roaming\SpaceEngineers?

Any additional information would be greatly appreciated!


Thank you.

Kind Regards

Keen Software House: QA Department

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Hello, and thank you for a quick response.

The issue typically happens at start up (loading into game itself), at load (loading saved game), intermittently (here and there afterward), and sometimes on exiting (shutting the game down). The falling into the planet glitch is the worst, it happens at any given time with absolutely no give away or tell-tale signs that it will happen. So far over the last 3 days I've lost about 2-3 hours worth of work because of falling into the ground (5-10 minutes of lose at a time), and it sometimes takes several attempts to start and have the ability to play the game after multiple crashes and re-attempts. Then 15 minutes later I fall into voxels and lose most of the progress I've made. All of this has only occurred since the last Patch was downloaded. I'm literally fiending to play this game, so I really hope it can be fixed. But I'll be waiting to try again soon either way :/

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Since the newest update 2 days ago the game crashed once upon logging into a game. I havn't seen much crashing since then, I'll dedicate another few hours to it tonight to verify. Ran into another bug though, already submitted. It's a save error message that interrupts playtime, but still saves the game. Thanks for the quick tackle on those crashing bugs.


Time to get some build time in! :D

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Verified That the game isn't crashing as much as it was. I've put in 3.5 hours roughly so far and havn't fallen through the ground yet either which is fantastic. Save glitch still there, and almost caused a crash during mining.

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Everything appears to be in order. Haven't had either of these problems in several days of playing, I'm unsure whether it was a computer error, or a technical one. But I hope that updates can be more thoroughly tested before implementing if possible. There's nothing worse then seeing a windows update for the same reason I loathed the big one here, it went from working to not so much. Again I'm unsure where fault lies, but the problem is done. Thank you for the support through this annoyance. Cheers!

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