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Crash to desktop - daily returning problem
Won't Fix
Since I bought the new Wasteland DLC I have to verify my game files and restart the computer to avoid a crash to desktop without any further information. The game closes immed. after the intro video or some seconds after the main menu has been loaded.
After verifying the files and restarting I can play the game. The next day I have to repeat this, the crash returns.
I have the same bug
Since today I can't play at all. Every start of the game results in a crash to desktop after a certain amount of seconds.
Since today I can't play at all. Every start of the game results in a crash to desktop after a certain amount of seconds.
Hello? Is anybody out there? I still can't play. I paid for this!
Hello? Is anybody out there? I still can't play. I paid for this!
Hello!
Thank you for the information, Would it be possible to attach a log of the crash?
Kind regards
Laura Perry, QA Department
Hello!
Thank you for the information, Would it be possible to attach a log of the crash?
Kind regards
Laura Perry, QA Department
Hi, yes, I can provide logs at any time.
Here is a fresh log after cleaning all old logs.
What I did:
- Start the game
- Skip intro
- Open server browser
- Click "Favorites" tab
- Click on our own server (favorite entry)
-> Crash to desktop
The problem now also affects more players in our clan which had no problems before. The crashes often also happen without any interaction. The crash can happen even before the intro started, normally it happens after 5 to 10 seconds or after some mouse clicks. I'm able to play the game after around 50 crashes. Suddenly it works. Verifying game files in steam does not seem to have any positive impact.
Hi, yes, I can provide logs at any time.
Here is a fresh log after cleaning all old logs.
What I did:
- Start the game
- Skip intro
- Open server browser
- Click "Favorites" tab
- Click on our own server (favorite entry)
-> Crash to desktop
The problem now also affects more players in our clan which had no problems before. The crashes often also happen without any interaction. The crash can happen even before the intro started, normally it happens after 5 to 10 seconds or after some mouse clicks. I'm able to play the game after around 50 crashes. Suddenly it works. Verifying game files in steam does not seem to have any positive impact.
Same problem here. Please fix, game is unplayable in this state.
If you need any kind of logs or something just tell me.
Same problem here. Please fix, game is unplayable in this state.
If you need any kind of logs or something just tell me.
Any news? I still have to start the game about 50 times every time to make it work. Sometimes it will work after 50 starts, sometimes only after 3 or 5. There is no clear pattern.
Here is a video of my experience: https://www.youtube.com/watch?v=Jk5V_pH86vY
Any news? I still have to start the game about 50 times every time to make it work. Sometimes it will work after 50 starts, sometimes only after 3 or 5. There is no clear pattern.
Here is a video of my experience: https://www.youtube.com/watch?v=Jk5V_pH86vY
If the game crashes while loading an offline world, the save game turns into a corrupted one. It's not uncommon that the crash happens after some seconds/clicks. This problem is double game breaking.
As I already mentioned: This never happend before Wasteland. Something must be wrong with the DLC. Please fix it, I payed for it.
If the game crashes while loading an offline world, the save game turns into a corrupted one. It's not uncommon that the crash happens after some seconds/clicks. This problem is double game breaking.
As I already mentioned: This never happend before Wasteland. Something must be wrong with the DLC. Please fix it, I payed for it.
Hello Guido!
Is this happening with any other server? I see that this particular one requires group authorisation which I'm trying to get now.
Kind Regards
Laura, QA Department
Hello Guido!
Is this happening with any other server? I see that this particular one requires group authorisation which I'm trying to get now.
Kind Regards
Laura, QA Department
Hello again Guido!
Thank you for the grant to the server. I've been trying to reproduce this, this morning but have joined it without a crash every time. Is it possible that I could have a log from the server its self? (SpaceEngineersDedicated.log) and also, separately I see you have a few mods on the server. Just to double-check there is no issue, can you please remove all mods and test to see if the crash still happens?
Thank you again for your help and the admin last night.
Kind Regards
Laura, QA Department
Hello again Guido!
Thank you for the grant to the server. I've been trying to reproduce this, this morning but have joined it without a crash every time. Is it possible that I could have a log from the server its self? (SpaceEngineersDedicated.log) and also, separately I see you have a few mods on the server. Just to double-check there is no issue, can you please remove all mods and test to see if the crash still happens?
Thank you again for your help and the admin last night.
Kind Regards
Laura, QA Department
Hello Engineer,
Since there are no new comments in this topic and we are still not able to reproduce it,
we are closing this thread as outdated.
In case anyone is encountering the same or similar bug, which is not already posted in a
different thread, please feel free to create a new thread with all relevant information.
Thank you.
Kind Regards
Keen Software House: QA Department
Hello Engineer,
Since there are no new comments in this topic and we are still not able to reproduce it,
we are closing this thread as outdated.
In case anyone is encountering the same or similar bug, which is not already posted in a
different thread, please feel free to create a new thread with all relevant information.
Thank you.
Kind Regards
Keen Software House: QA Department
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