Crash shortly after starting game

Samuel Granz shared this bug 6 years ago
Won't Fix

Event Viewer Logs

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Error2018-08-09 4:57:36 PMApplication Error1000(100)

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Faulting application name: SpaceEngineers.exe, version: 1.0.0.0, time stamp: 0x5b69b231

Faulting module name: igd10umd64.dll, version: 9.17.10.4229, time stamp: 0x55654076

Exception code: 0xc0000409

Fault offset: 0x00000000002446cb

Faulting process id: 0x5c8

Faulting application start time: 0x01d4303cba67cecc

Faulting application path: C:\Users\hpbri\Desktop\STEAM\steamapps\common\SpaceEngineers\Bin64\SpaceEngineers.exe

Faulting module path: C:\WINDOWS\SYSTEM32\igd10umd64.dll

Report Id: 81695c71-ff54-4177-b743-f423f90d5e14

Faulting package full name:

Faulting package-relative application ID:

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Information2018-08-09 4:57:44 PMWindows Error Reporting1001None

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Fault bucket 2083259834814827870, type 5

Event Name: BEX64

Response: Not available

Cab Id: 0


Problem signature:

P1: SpaceEngineers.exe

P2: 1.0.0.0

P3: 5b69b231

P4: igd10umd64.dll

P5: 9.17.10.4229

P6: 55654076

P7: 00000000002446cb

P8: c0000409

P9: 0000000000000000

P10:


Attached files:

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4EB5.tmp.mdmp

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER53F5.tmp.WERInternalMetadata.xml

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5416.tmp.xml

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5414.tmp.csv

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5434.tmp.txt


These files may be available here:

C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_SpaceEngineers.e_96fe1619d623a5c5fef4d9532feb784bf8a22a18_fd3cfb4c_0c9b56c3


Analysis symbol:

Rechecking for solution: 0

Report Id: 81695c71-ff54-4177-b743-f423f90d5e14

Report Status: 268435456

Hashed bucket: f1e0bc291cb1bb881ce939c83cfa0d5e

Cab Guid: 0

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I have reinstalled it, I have also tried done the verify integrity of game files with steam

but it came back with nothing, I have tried some online fixes but none work.

All that happens when starting the game is the 1.187 launcher will run for 14 seconds

then stop, I have tried running it with nothing else running.

Replies (5)

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You should include the game's own logs, which you can find in %appdata%\spaceengineers.

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Please attach SpaceEngineers.log

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Here it is,

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1

Faulting module path: C:\WINDOWS\SYSTEM32\igd10umd64.dll
That's from Intel's graphics driver, try updating or reinstalling it.

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I just tried that no luck.

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Hello,

could you update the game on the newest version and let us know if you are still encountering the issue?

Thank you.


Kind Regards

Keen Software House: QA Department

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1

Hello Engineers,


Since there are no new comments in this topic and we are still not able to reproduce it, we are closing this thread as outdated.


In case anyone is encountering the same or similar bug, which is not already posted in a different thread, please feel free to create a new thread with all relevant information.


Thank you.


Kind Regards

Keen Software House: QA Department

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