Can't Submit Bug Report or Comment With Attachment

Alex L shared this bug 4 years ago
Outdated

WHAT IS HAPPENING

When I try to submit a bug report or post a comment on https://support.keenswh.com/spaceengineers/general with an attachment the website encounters an error and says "file path ..... not found."

WHAT SHOULD HAPPEN

Attachments should upload when submitting a bug report or posting a comment.

HOW TO REPRODUCE

Attempt to submit a bug report or post a comment on https://support.keenswh.com/spaceengineers/general and try to upload a video or screenshot with it.

Replies (3)

photo
1

Now it's doing something a little different. When I upload an attachment it disables the "Submit" button. I've waited over 30 minutes. No change.

photo
1

Looks like uploading screenshots is working now. Uploading video is not.

photo
1

Hello, Engineer!


Thank you for your feedback! Your topic has been added between considered issues.

Please keep voting for the issue as it will help us to identify the most serious bugs.


We really appreciate your patience.


Kind Regards

Keen Software House: QA Department

Leave a Comment
 
Attach a file