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boot problem

Gabriel renan barbosa de souza shared this bug 3 years ago
Won't Fix

I have a problem with the space enginees that doesn't open at all No account this message appears that it's a site that doesn't exist anymore and the support of the original site isn't helping me, could you help me?

Replies (3)

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Hello, Gabriel,

thanks for contacting us regarding your issue and we are sorry that you are experiencing it in a first place.

We know that the game has some issues regarding this error.

There are couple of workarounds/fixes in the community, pointing mostly towards the usage of the integrated card rather that the dedicated one.

So please make these steps in order to fix the issue:

- delete the *.cfg file in the Roaming/SE folded (you can find this by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. You shall by able to find there the mentioned file.

- if this won´t work, try to delete from the said folder SharedFiles2 folder as well

- you can also delete the whole Roaming/SE folder (just make sure you do preserve your saves/blueprints and other files that you want to keep

- the workaround from other players goes as far as uninstalling and reinstalling whole SE on the Steam

- you can also check whether you are using the dedicated card and not the integrated one in order to run the game

- also to some players did help to reinstall the graphical drivers

- can you check whether you have access to the Beta "Dx9 compatibility" on Steam; Library - right click on SE - Properties - Betas - dx9-32 bit compatibility

If you still struggle with running the game, please check and read this Steam thread so you know exactly how other players did resolve this.

Please let me know if anything from these worked for you. Thanks in advance for your reply.

Kind Regards

Keen Software House: QA Department

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thanks for answering but none of the alternatives worked until I tried to install dx9 or dx11 on my laptop either didn't work or I just feel like playing watching others play or play one of the first versions of the game that crashes every 5 seconds but an alternative that I'm looking for and buy a ps4 and that's why I wanted to ask you if you can work on a ps4 version since I don't have experience with xbox so this is my favor to you to create a space engineers version for ps4

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I'm grateful for trying to help me

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Hello, Engineers!

It´s already quite long time from when this issue was originally posted as well as from the last comment.

Are you still experiencing it? Or was it fixed in the meantime.

Thanks in advance for confirming me current situation.

Kind Regards

Keen Software House: QA Department

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Hello, Engineer!

Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.

If you or any other player will experience this issue again, please make a new thread and provide all needed info there.

Thank you for understanding.

Kind Regards

Keen Software House: QA Department

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