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Blueprints refuse to upload to Steam

Deszeraeth Sangra shared this bug 3 years ago
Solved

Blueprints taken with the quick blueprint key combination and automatically generate a screenshot will not upload to Steam because the Blueprint image is over 1MB. Please fix this so that the automatically taken images are downsized as needed or relax the limit if possible! It took hours to find the issue for this.

Replies (7)

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Hello!

I'm sorry that you're having this issue. Is it still happening for you? I assume by the quick blueprint key combination, you mean CTRL and B? I have been able to upload my blueprint without issue each time this way. Are you getting an error message with this? Is it possible that you could share a screenshot of what is happening for you? Any extra information would be great :)

Kind Regards

Laura, QA Department

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Hello, i am using the CTRL + B key combo. Creating the blueprints succeed, but uploading them does not. It appears this issue may be caused by my larger screen resolution as the thumbnail files are not automatically downsized. I will send screen captures and animations over the weekend.

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Hello!

Thank you for letting me know. If it is larger screen resolution, that would possibly make sense as I am not running that and would explain why mine was uploading without issue. Please do send anything over that could be of help and hopefully, we will get to the bottom of the issue :)

Kind Regards

Laura, QA Department

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I have the same issue, can't upload to steam. I'm using ultra wide 3440x1440 monitor.

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https://gyazo.com/77f2fe66619aa5a7642f7c287dd50a2f


This can be worked around by going to AppData Space Engineers and editing or replacing the thumb.png file with a .png that is 1MB or less.


https://gyazo.com/6e116b04373f848bdbd38387e4fe43e7


At this point the Blueprint will upload when the file has been modified to sufficiently meet the hidden size requirement.


I am also running 3440x1440.


I speculate this issue could happen at 4k+ resolutions as well if there is no auto-resize, or just ultra-wide aspect ratios are not converting down in size properly for the thumb.png upon blueprint snapshot.

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Hello Deszeraeth!

Thank you so much for the screenshots and further information and I appreciate that you've managed to narrow down the issue to the higher resolutions. I have reported this internally for you :)

Kind Regards

Laura, QA Department

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Hello, Engineers!

Just to let you know that a fix is part of the upcoming Major release :)

Kind Regards

Laura, QA Department

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Hello, Engineers!

This issue shall be already fixed with new game version (v199.020). Closing this thread, now as fixed.

If any of you are still experiencing it even on the newest version, please let us know either by commenting here or opening completely new thread (that´s the better option for us).

Kind Regards

Keen Software House: QA Department

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