Blueprint files & world files misplaced and blueprint files are hard to access

Michael Herbert Wineberger shared this bug 3 days ago
Submitted

Dear keen support,

So Geek Squad transferred my files on my old hard drive to a new hard drive and my space engineers blueprint files have been misplaced and I'm having a hard time accessing them. I was going to ask them to help me back it up on steam, but they thought it would work like this, and I had to go during the last time I was mentioning about the game back up on files on my hard drive.

I need help getting them. geek squad has not succeeded in helping me after multiple checkups because they don’t understand what is going on and don’t have much experience with windows (in my area).

I know I have them on my computer, but they are nearly Impossible to access. I don’t know what is going on on with my world saves though, but I published some of those workshop so that I don’t have to worry too much about that. I also tried to ask for Steam to help me with trying to find this out, but they didn’t have an AI to help me, nor any way to contact them directly for Support.

If you could try to help me with this, that would be great, and I’ll be grateful for at least a few months. I spent a lot of work on these blueprints and I also enjoy the game space engineers, but would like to also publish some of those old blueprints that I didn’t publish before the hard drive memory transfer.

Most sincerely,

Michael Wineberger.

Sent from my iPhone

Replies (2)

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P.S. I forgot to mention that I have both my old hard drive still and a dock to access to files from it, and my emergency backup drive as well.

Sent from my iPhone

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Hello!

Thank you for contacting us. Since this is a question directly related to the game on PC/Win, I'm moving your ticket to our PC support page, where our QA team will take care of you.

Kind Regards,

Keen Software House

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