Crash when joining official server

Mike shared this bug 21 days ago
Won't Fix

Hey guys, hoping you can help. Been playing on keen official survival #8 for a couple of weeks, have a rather large build and suddenly the game crashes whenever I join the server. I had just placed a jukebox, and I saw another thread from last year from a user that seemed to indicate that the jukebox caused a reliable crash for them. Zero issues up to this point, and it's also strange that I can join other official servers and play with no issues (tried #9 for a bit).


Attached my log file, hope you can help. Thanks!

Replies (4)

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Sorry, accidentally attached the render log. Here's the correct one, I think.

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Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards,

Keen Software House

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Hello Mike,

Thank you for writing to us on our PC Support Forum, and we're sorry to hear that you are experiencing this issue.

Could you please confirm whether the log file you shared was from the time when the game crashed? We can see in the log that you successfully joined the server, but there is no crash entry present. Because of this, we would like to verify that the correct log file was provided.

Could you also please try verifying the game files (Right-click on Space Engineers in Steam Library → Properties → Installed Files → Verify Integrity of Game Files) and let us know whether that helps?

We would also appreciate some additional details regarding the issue:

  • Does this issue start occurring after placing a Jukebox?
  • Did you place a Jukebox and then rejoin the server before experiencing the crash?
  • Is the game actually crashing, or are you being disconnected from the server?

If possible, please provide:

  • The latest log file from the time the issue occurs.
  • Any reliable reproduction steps that consistently lead to the crash/disconnection.
  • Any additional details that may help us reproduce the issue on our side.

We appreciate your cooperation and your kind understanding.

Kind Regards,

Keen Software House: QA Department

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Hello Mike,

As there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.

Kind regards,

Keen Software House: QA Department

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