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Space engineers will not load

Peter schmitz shared this bug 2 months ago
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I have been trying to open the steam version of space engineers for the last couple of days on windows 10.

I press play, there will be a brief moment of loading before nothing, I check task manager and space engineers is a background program using 0% of anything.

I have checked if it was waiting on anyhting, it said it was running as normal.

I have done an uninstall and reinstall, nothing.

I deleted the roaming folder and the steam folder containing the game, nothing.

I have restarted my PC, nothing.

I created a dump file and I can't understand it, and I don't know how to attach it to the ticket

1 I have the same bug

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Space Engineers Support ● 2 months ago

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards,

Keen Software House

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Ondrej Borz ● 8 days ago

Hello Engineer,

Thank you for reaching our forum with this.

Can you please provide us more information?


Didi you try all the available workarounds? Can you please double check?

Those are:

  • Verify your game files in Steam - right-click on Space Engineers in Steam Library → Properties → Installed Files → Verify Integrity of Game Files
  • Delete SpaceEngineers.cfg file (it means your game configuration will be deleted) - you can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
  • Delete ShaderCache folder - same access as above
  • Back up your whole Space Engineers Roaming folder and delete it
  • Restart Steam
  • Reinstall VC Redist 2017
  • Update graphic drivers
  • Reinstall the game
  • Make sure your operating system is fully updated

Thank you.

If you have tried all these steps, but still experiencing this problems, can you please share us the log file from any of the affected game?

You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Thank you in advance.

Kind regards,

Keen Software House: QA Department

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