Replies (3)

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Hello!

Thank you for contacting Keen Software House.

Unfortunately, we were unable to determine how best to assist you.

Could you please provide a short summary of the issue you are experiencing, as well as the platform on which you are playing the game?

Any additional information would also be helpful.

Thank you.

Kind regards,

Keen Software House

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While sitting locked to my space station on my small mining rig looking through the menu it launched both(because they were connected and locked together) into an asteroid with impossible acceleration for the weight, destroying my mining ship, and teleporting my station randomly about 20km away, which I had to kill myself to find (luckily I had a survival kit on it) ive already built a new mining ship and the station was undamaged, but flying at 75m/s until my dampeners stopped it. I am on PC Steam, and I do not know how or what caused it to happen, but it should have been impossible for the ships to move in such ways. Hopefully this was a one time issue, however if it was my station, I could easily say it would discourage me to play in the future. If it happens to some else, they could lose days of effort. To put it in perspective, I was near an asteroid, and as full thrust would have struck it at about 20m/s in 15 seconds, what happened was instant 100m/s within a few short seconds. I have attached clips from a longer recording but its too large to send the full clip.

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Hello!

Thank you for your reply and for providing further information.

Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards,

Keen Software House

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