Video TDR Failure crashing my laptop

Space Engineers Support ●

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards,

Keen Software House

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Ondrej Borz ●

Hello,

Thank you for reaching our forum with this and we are sorry to hear about the crashes.

Could you please provide a bit more information so we can narrow this down:

What kind of server are you connecting to? Is it a dedicated server, or a lobby-hosted game (and if so, who is hosting)?
Are you actually able to join the server, or does the crash happen before/during loading? At what exact point does the BSOD occur?
Are your friends (other players on the server) experiencing similar issues?
Could you try running a vanilla (no mods) world for a while and see if the issue also occurs there?

Also, please share us your latest game log.

You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

This should help us understand better what might be causing the crash.

Thank you in advance.

Kind regards,

Keen Software House: QA Department

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Allison M ●

NVIDIA released a new graphics driver yesterday and I was able to play in our server today with no crashes. I'll still give you what details I can, though, because I had the same problem for about a month after the Apex update. So, there does seem to be something my graphics card doesn't like about Space Engineers.

We are using a lobby-hosted game, with one of my friends (there are 3 of us) hosting.
I was crashing after loading. Sometimes only a minute or two after, other times I could play for half an hour before the BSOD.
My friends have not had this trouble (though one of them has a different issue with the game crashing and being unable to load back in fully)
I didn't test this week because I don't want to put too much strain on my hardware, but last time it was really strange trying to work out the conditions of the crash. On vanilla saves created on my computer, the BSOD never happened despite a couple hours of driving around Earthlike. On vanilla saves created on my friend's computer and shared with me, the BSOD was persistent.
I am running an RTX 4050 Laptop GPU with the "Game Ready Driver"
I accidentally overwrote the log file from last Friday, but I provided a few with the same TDR Failure before over here: https://support.keenswh.com/spaceengineers/pc/topic/49493-custom-world-crashing-my-pc-since-apex-update

Honestly, I'm not sure at this point whether NVIDIA is just pushing problematic drivers or if there's some little snippet of Space Engineers code that doesn't interface well. This latest driver update came less than a month after the last one - supposedly just to support some new major game title releases, but obviously there were other changes in there, as well.

From my perspective, the best case scenario would be you guys finding some error on your end that can be easily fixed. Because now I'm scared to ever update my GPU driver again in case some future version brings the crashes back. I've been playing Space Engineers pretty consistently for about 3 years now and wasn't planning on a break anytime soon!

Thanks for your hard work!

NVIDIA released a new graphics driver yesterday and I was able to play in our server today with no crashes. I'll still give you what details I can, though, because I had the same problem for about a month after the Apex update. So, there does seem to be something my graphics card doesn't like about Space Engineers.

We are using a lobby-hosted game, with one of my friends (there are 3 of us) hosting.
I was crashing after loading. Sometimes only a minute or two after, other times I could play for half an hour before the BSOD.
My friends have not had this trouble (though one of them has a different issue with the game crashing and being unable to load back in fully)
I didn't test this week because I don't want to put too much strain on my hardware, but last time it was really strange trying to work out the conditions of the crash. On vanilla saves created on my computer, the BSOD never happened despite a couple hours of driving around Earthlike. On vanilla saves created on my friend's computer and shared with me, the BSOD was persistent.
I am running an RTX 4050 Laptop GPU with the "Game Ready Driver"
I accidentally overwrote the log file from last Friday, but I provided a few with the same TDR Failure before over here: https://support.keenswh.com/spaceengineers/pc/topic/49493-custom-world-crashing-my-pc-since-apex-update

Honestly, I'm not sure at this point whether NVIDIA is just pushing problematic drivers or if there's some little snippet of Space Engineers code that doesn't interface well. This latest driver update came less than a month after the last one - supposedly just to support some new major game title releases, but obviously there were other changes in there, as well.

From my perspective, the best case scenario would be you guys finding some error on your end that can be easily fixed. Because now I'm scared to ever update my GPU driver again in case some future version brings the crashes back. I've been playing Space Engineers pretty consistently for about 3 years now and wasn't planning on a break anytime soon!

Thanks for your hard work!

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Video TDR Failure crashing my laptop

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