problem

Hello,

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards,

Keen Software House

Hello Mendi,

Thank you for reaching out to us on the forum with this issue. We’re sorry to hear that you’re experiencing this issue.

Could you kindly try the following steps and see if they resolve the issue for you?

Verify your game files in Steam

• Right-click on Space Engineers in Steam Library → Properties → Installed Files → Verify Integrity of Game Files

Delete SpaceEngineers.cfg file

• It means your game configuration will be deleted
• You can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Delete ShaderCache folder

• Same access as SpaceEngineers.cfg

Please also make sure your operating system and graphic drivers are fully updated.

If the issue persists after trying these steps, please send us the log file named SpaceEngineers_ from the time of crash, so we can investigate further.

• You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Kind regards,

Keen Software House: QA Department

Hello

Thank you for your response and advice. I tried the procedures, but unfortunately, I had to reinstall the game and tweak the settings.

Mainly, I had to turn off the battery saver on my laptop.

So far the game is running without crashing, just occasional small freezes, hopefully it holds.

Hello Mendi,

Thank you for your reply.

Happy to hear that you are no longer experiencing this issue.

Since there is no more assistance needed from our side, we will close this thread now.

Please do not hesitate to contact us again, should you experience/observe any other issue/problem with/in the game, by opening a new thread here on the forum.

Thank you for your understanding.

Happy Engineering!

Kind Regards,

Keen Software House: QA Department