Cash I cannot send

RougeSable shared this bug 4 days ago
Solved

Replies (4)

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Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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Hello Engineer,

thank you for reaching our forum with this problem.

From the provided log, I can see that you are using some mods on the affected game.

Please note that we do not provide direct support for mods.

Are you experiencing this problem also on vanilla (no mods) world/save?

What exactly are you doing in the game, when the crash happens?

Please try these general workarounds, that in most cases help the players to resolve the problem. These are:

  • Verify your game files in Steam - right-click on Space Engineers in Steam Library → Properties → Installed Files → Verify Integrity of Game Files
  • Delete SpaceEngineers.cfg file (it means your game configuration will be deleted) - you can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
  • Delete ShaderCache folder - same access as above
  • Back up your whole Space Engineers Roaming folder and delete it
  • Restart Steam
  • Reinstall VC Redist 2017
  • Update graphic drivers
  • Reinstall the game
  • Make sure your operating system is fully updated

Please let us know if anything from this list worked, and if not, please provide more details on the occurrence, if something is triggering it specifically, as well as whether this problem can be observed in the game/world without any saves.

Thank you in advance.

Kind Regards

Keen Software House: QA Department

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I fixed the issue after removing the faulty mod, Jetpack Speed Limit, that was broken at the moment 👍 thanks !

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Hello Engineer,

Thank you for your reply.

Happy to hear that you are no longer experiencing this problem.

Since there is no more assistance needed from our side, I will close this thread now.

Please do not hesitate to contact us again, should you experience any other problem with the game, by opening a new thread here on the forum.

Thank you for your understanding.

Happy Engineering!

Kind Regards

Keen Software House: QA Department

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