hand tools not working as well ship drills not working on the tool bar

bill neilson shared this bug 21 days ago
Investigating

Replies (6)

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Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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Hello bill,

Thank you for reaching our forum with this problem. We’re sorry to hear that you’re experiencing it.

We were unable to reproduce or observe the same behavior on our side.

Could you please provide some additional information?

In which world does this issue occur? Is it limited to one specific world, a few, or all that you’ve tried?

Are there any mods active on the affected save(s)?

Can you share the steps to reproduce the issue? A video showing the problem occurring would also be very helpful.

Thank you in advance.

Kind regards,

Keen Software House: QA Department

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Even in quick start the tools 🔧 are not working. I seem to be able to interact with the truck plants, and be killed 😅 just no tools. I'm not sure what else to include 🤔. I even uninstall the game then restarted the PC reinstall to get the same problem. I deleted my save to see if that was it. No luck. But I'm hopeful I have almost 1500 hours on this PC already the PC is new.

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In all that I went into same problem.

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Xbox pro controller I have had no problem intill now. I love this game. I also have it on my play station.

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Hello,

Thank you for describing the problem further and for all your replies.

From your description it sounds like the controller is detected by your PC but not fully recognized by the game when trying to use tools or ship controls. Please try the following workaround, which often resolves similar issues:

  1. On your PC, open Control Panel and switch to Large Icons view.
  2. Go to Devices and Printers.
  3. Right-click on your gamepad and select Game Controller settings.
  4. Select the controller and click the Advanced button.
  5. Choose Controller (Xbox One For Windows) as the preferred device.
  6. Press OK to confirm.

After this, restart the game and check if the tools and ship controls respond properly.

Please note that the officially supported controllers for PC are the Xbox One and Xbox Series X controllers. Other models may appear to work but could have limited functionality in some parts of the game.

If you’re using one of the supported controllers and the issue still persists, please let us know your exact controller model and whether it’s connected via USB or Bluetooth, so we can investigate further.

Thank you in advance.

Kind Regards

Keen Software House

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Hi, 

Thank you for the feedback.

We are trying to work through the provided instructions and struggling.

The computer operating system is Windows 11.  Does that make a difference?

Also, the Xbox One controller is connected via a USB, not Bluetooth.   Does that make a difference?

The only things not working hand tools and hand weapons.

Thanks,

Bill

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