через 10-15 минут выбрасывает из игры
Investigating
через 10-15 минут после входа - выбрасывает из игры, исправте пожалуйста, невозможно играть, заранее спасибо.
через 10-15 минут после входа - выбрасывает из игры, исправте пожалуйста, невозможно играть, заранее спасибо.
Hello Mark,
Thank you for contacting Keen Software House.
What can we help you with?
Support tickets are processed in English.
Please post your response in English.
Kind regards
Keen Software House
Hello Mark,
Thank you for contacting Keen Software House.
What can we help you with?
Support tickets are processed in English.
Please post your response in English.
Kind regards
Keen Software House
10-15 minutes after logging in, I'm kicked out of the game. Please fix this, it's impossible to play. Thanks in advance.
10-15 minutes after logging in, I'm kicked out of the game. Please fix this, it's impossible to play. Thanks in advance.
Hello Mark,
Thank you for your reply.
While the information you’ve provided is helpful, we still need some additional details to better understand the situation. In particular, could you clarify what you mean by “kicked out of the game”?
Are you being kicked from an online multiplayer server (for example, by an admin or due to a server action), which takes you back to the main menu?
Or do you mean that the game is crashing - closing entirely and returning you to Windows - even when playing in a solo/offline world?
Could you also specify whether this issue occurs after performing any specific actions in the game, or does it seem to happen randomly?
Lastly, please provide us with the log file from the game so we can investigate this further.
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Thank you in advance - these details will help us narrow down the cause.
Kind regards,
Keen Software House: QA Department
Hello Mark,
Thank you for your reply.
While the information you’ve provided is helpful, we still need some additional details to better understand the situation. In particular, could you clarify what you mean by “kicked out of the game”?
Are you being kicked from an online multiplayer server (for example, by an admin or due to a server action), which takes you back to the main menu?
Or do you mean that the game is crashing - closing entirely and returning you to Windows - even when playing in a solo/offline world?
Could you also specify whether this issue occurs after performing any specific actions in the game, or does it seem to happen randomly?
Lastly, please provide us with the log file from the game so we can investigate this further.
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Thank you in advance - these details will help us narrow down the cause.
Kind regards,
Keen Software House: QA Department
The game is crashing - closing entirely and returning you to Windows - even when playing in a solo/offline world
The game is crashing - closing entirely and returning you to Windows - even when playing in a solo/offline world
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