Custom world crashing my PC since Apex update
I've been playing a custom world with some friends for several months now with relatively few problems. But since the Apex update, playing in that world keeps causing a Blue Screen of Death on my PC; it gives a Video TDR Failure message. I thought at first it might be a problem with multiplayer because I'd been playing solo saves just fine. But I have since played the custom world solo and crashed again.
I am using Windows 10 version 22H2 with a Steam install of Space Engineers. My laptop specs are as follows:
Processor13th Gen Intel(R) Core(TM) i7-13620H 2.40 GHz
Installed RAM16.0 GB (15.7 GB usable)
Storage954 GB SSD NVMe Samsung SSD 970 PRO 1TB
Graphics CardNVIDIA GeForce RTX 4050 Laptop GPU (6 GB), Intel(R) UHD Graphics (128 MB)
I've attached the log and save files from my most recent crash. Hopefully that is enough for someone to help me get things working again!
I have the same bug
Hello Allison,
Thank you for writing to us on the forum.
Unfortunately, we were unable to load the provided save file because it contains MODs that are no longer available.
Since you also mentioned experiencing a Video TDR Failure, please make sure your graphics drivers and operating system are updated to their latest versions, and then check if the crash still occurs.
If it does, we kindly ask that you review the active MODs in your world and remove any that are unavailable or not compatible with the latest version of the game, as they may be causing the crashes.
You can also try creating a new vanilla (unmodded) world to see if the issue still occurs, or remove all MODs from your current world (after making a backup of the original). Please note that even after removing MODs, some dependencies may remain in the save file, which could still cause crashes, but it is worth testing.
If the crash persists even in a new vanilla world and in your unmodded current world, please send us the crash log files from the sessions where it occurred. The log files are named SpaceEngineers_ and providing them will help us investigate further.
Kind Regards
Keen Software House: QA Department
Hello Allison,
Thank you for writing to us on the forum.
Unfortunately, we were unable to load the provided save file because it contains MODs that are no longer available.
Since you also mentioned experiencing a Video TDR Failure, please make sure your graphics drivers and operating system are updated to their latest versions, and then check if the crash still occurs.
If it does, we kindly ask that you review the active MODs in your world and remove any that are unavailable or not compatible with the latest version of the game, as they may be causing the crashes.
You can also try creating a new vanilla (unmodded) world to see if the issue still occurs, or remove all MODs from your current world (after making a backup of the original). Please note that even after removing MODs, some dependencies may remain in the save file, which could still cause crashes, but it is worth testing.
If the crash persists even in a new vanilla world and in your unmodded current world, please send us the crash log files from the sessions where it occurred. The log files are named SpaceEngineers_ and providing them will help us investigate further.
Kind Regards
Keen Software House: QA Department
I just got the same BSoD from a creative world with far fewer mods. Log attached, I'll send the game file after I get a copy from the friend that was hosting and have removed the non-public mods. Pretty sure the mods I'm removing aren't an issue, because I've been playing other worlds with them and not crashing.
I just got the same BSoD from a creative world with far fewer mods. Log attached, I'll send the game file after I get a copy from the friend that was hosting and have removed the non-public mods. Pretty sure the mods I'm removing aren't an issue, because I've been playing other worlds with them and not crashing.
Aaaand now I'm getting a new problem. On the one hand, it's not crashing my whole computer, which is great. On the other hand, it is so far preventing me from loading or joining any SE saves I try so it looks like I can't play the game at all now. The game shuts down and gives me the attached error message.
Incidentally, Steam doesn't recognize that the game has stopped. I still have to hit the "STOP" button before I can restart the game.
Aaaand now I'm getting a new problem. On the one hand, it's not crashing my whole computer, which is great. On the other hand, it is so far preventing me from loading or joining any SE saves I try so it looks like I can't play the game at all now. The game shuts down and gives me the attached error message.
Incidentally, Steam doesn't recognize that the game has stopped. I still have to hit the "STOP" button before I can restart the game.
Hello Allison,
thank you for your comments and updates from your side.
Do I understand it correctly, that with the help from the community, you are no longer experiencing this problem?
Please let us know your current situation and if you still need any kind of help from our side. If you are still experiencing problems and need help, please describe the current situation and share us new logs.
Thank you in advance.
Kind regards,
Keen Software House: QA Department
Hello Allison,
thank you for your comments and updates from your side.
Do I understand it correctly, that with the help from the community, you are no longer experiencing this problem?
Please let us know your current situation and if you still need any kind of help from our side. If you are still experiencing problems and need help, please describe the current situation and share us new logs.
Thank you in advance.
Kind regards,
Keen Software House: QA Department
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