Thank you for reaching out to us on the forum. We attempted to replicate the issue on our side but were not able to reproduce it. Could you please provide some additional details? For example, are you using a controller (if yes, please mention which controller) or keyboard and mouse?
Do you have third-person view enabled in your world’s advanced settings?
Are you able to use third-person view when outside of the safe zone?
Additionally, is your world or server modded (with active MODs)? If so, please try joining an unmodded server or creating a fresh unmodded/vanilla world and check if the issue still occurs. If it does, please try the following steps:
Verify your game files in Steam
Right-click on Space Engineers in Steam Library → Properties → Installed Files → Verify Integrity of Game Files
Delete SpaceEngineers.cfg file
It means your game configuration will be deleted
You can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Delete ShaderCache folder
Same access as SpaceEngineers.cfg
Once done, please check if the issue persists. If it does, please send us a screen recording/video showing the issue (if possible, try to capture key presses and mouse movements, or controller button presses), along with the affected vanilla world save file and the log file from the session when the issue occurred.
You can access your save files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers\Saves. There should be a folder with your SteamID and your saves.
Please zip the file and attach it here. If you are having difficulty attaching files you can optionally use Google Drive. When sharing a google drive link please make sure it is set to be downloadable by anyone with the link.
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Kind Regards
Keen Software House: QA Department
Hello Jonathan,
Thank you for reaching out to us on the forum. We attempted to replicate the issue on our side but were not able to reproduce it. Could you please provide some additional details? For example, are you using a controller (if yes, please mention which controller) or keyboard and mouse?
Do you have third-person view enabled in your world’s advanced settings?
Are you able to use third-person view when outside of the safe zone?
Additionally, is your world or server modded (with active MODs)? If so, please try joining an unmodded server or creating a fresh unmodded/vanilla world and check if the issue still occurs. If it does, please try the following steps:
Verify your game files in Steam
Right-click on Space Engineers in Steam Library → Properties → Installed Files → Verify Integrity of Game Files
Delete SpaceEngineers.cfg file
It means your game configuration will be deleted
You can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Delete ShaderCache folder
Same access as SpaceEngineers.cfg
Once done, please check if the issue persists. If it does, please send us a screen recording/video showing the issue (if possible, try to capture key presses and mouse movements, or controller button presses), along with the affected vanilla world save file and the log file from the session when the issue occurred.
You can access your save files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers\Saves. There should be a folder with your SteamID and your saves.
Please zip the file and attach it here. If you are having difficulty attaching files you can optionally use Google Drive. When sharing a google drive link please make sure it is set to be downloadable by anyone with the link.
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
i had a similar problem, when flying through the safe zone bubble with the 3rd person view, it would kick me out of the view until the viewpoint was inside the the bubble as well. I could not have the ship inside the bubble and the viewpoint outside the bubble treating the bubble like a solid wall.
oh my experience was with a economy station safe zone, did not try in the player safe zone.
i had a similar problem, when flying through the safe zone bubble with the 3rd person view, it would kick me out of the view until the viewpoint was inside the the bubble as well. I could not have the ship inside the bubble and the viewpoint outside the bubble treating the bubble like a solid wall.
oh my experience was with a economy station safe zone, did not try in the player safe zone.
Thank you for your message. Could you please confirm if you had a grid docked or connected to your ship when you were inside the safe zone (for example, a small ship connected via a connector)? If so, we have a similar issue reported internally, and it could be the same case here.
Providing this confirmation, along with the information we requested in our previous response, would certainly help us investigate the issue further.
Kind Regards
Keen Software House: QA Department
Hello Engineer,
Thank you for your message. Could you please confirm if you had a grid docked or connected to your ship when you were inside the safe zone (for example, a small ship connected via a connector)? If so, we have a similar issue reported internally, and it could be the same case here.
Providing this confirmation, along with the information we requested in our previous response, would certainly help us investigate the issue further.
I have the same bug
Hello Jonathan,
Thank you for reaching out to us on the forum. We attempted to replicate the issue on our side but were not able to reproduce it. Could you please provide some additional details? For example, are you using a controller (if yes, please mention which controller) or keyboard and mouse?
Do you have third-person view enabled in your world’s advanced settings?
Are you able to use third-person view when outside of the safe zone?
Additionally, is your world or server modded (with active MODs)? If so, please try joining an unmodded server or creating a fresh unmodded/vanilla world and check if the issue still occurs. If it does, please try the following steps:
Verify your game files in Steam
Delete SpaceEngineers.cfg file
Delete ShaderCache folder
Once done, please check if the issue persists. If it does, please send us a screen recording/video showing the issue (if possible, try to capture key presses and mouse movements, or controller button presses), along with the affected vanilla world save file and the log file from the session when the issue occurred.
Kind Regards
Keen Software House: QA Department
Hello Jonathan,
Thank you for reaching out to us on the forum. We attempted to replicate the issue on our side but were not able to reproduce it. Could you please provide some additional details? For example, are you using a controller (if yes, please mention which controller) or keyboard and mouse?
Do you have third-person view enabled in your world’s advanced settings?
Are you able to use third-person view when outside of the safe zone?
Additionally, is your world or server modded (with active MODs)? If so, please try joining an unmodded server or creating a fresh unmodded/vanilla world and check if the issue still occurs. If it does, please try the following steps:
Verify your game files in Steam
Delete SpaceEngineers.cfg file
Delete ShaderCache folder
Once done, please check if the issue persists. If it does, please send us a screen recording/video showing the issue (if possible, try to capture key presses and mouse movements, or controller button presses), along with the affected vanilla world save file and the log file from the session when the issue occurred.
Kind Regards
Keen Software House: QA Department
i had a similar problem, when flying through the safe zone bubble with the 3rd person view, it would kick me out of the view until the viewpoint was inside the the bubble as well. I could not have the ship inside the bubble and the viewpoint outside the bubble treating the bubble like a solid wall.
oh my experience was with a economy station safe zone, did not try in the player safe zone.
i had a similar problem, when flying through the safe zone bubble with the 3rd person view, it would kick me out of the view until the viewpoint was inside the the bubble as well. I could not have the ship inside the bubble and the viewpoint outside the bubble treating the bubble like a solid wall.
oh my experience was with a economy station safe zone, did not try in the player safe zone.
Hello Engineer,
Thank you for your message. Could you please confirm if you had a grid docked or connected to your ship when you were inside the safe zone (for example, a small ship connected via a connector)? If so, we have a similar issue reported internally, and it could be the same case here.
Providing this confirmation, along with the information we requested in our previous response, would certainly help us investigate the issue further.
Kind Regards
Keen Software House: QA Department
Hello Engineer,
Thank you for your message. Could you please confirm if you had a grid docked or connected to your ship when you were inside the safe zone (for example, a small ship connected via a connector)? If so, we have a similar issue reported internally, and it could be the same case here.
Providing this confirmation, along with the information we requested in our previous response, would certainly help us investigate the issue further.
Kind Regards
Keen Software House: QA Department
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