New DLC not working
Investigating
My friend gifted me the signal DLC and I am trying to use it on our server but it will not let me. It also does not appear in the start menu.
My friend gifted me the signal DLC and I am trying to use it on our server but it will not let me. It also does not appear in the start menu.
I have the same bug
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello Engineer,
Thank you for reaching our forum with this problem.
Could you please let us know how exactly you claimed the DLC your friend gifted you? Also, can you check whether the DLC is properly activated in Steam? You can do this by right-clicking the game in your Steam Library → Properties → DLC tab, and making sure the Signal DLC is ticked there.
In addition, could you let us know what type of server you are trying to use it on? For example, is it running in Lobby mode, a community dedicated server, or on an official server? This will help us narrow down the issue.
Once you have confirmed the DLC is activated, please also test it in a single-player world (for example, create a new Creative world) and try placing a few blocks from the Signal DLC to check whether it works there.
If you are still experiencing problems, please send us the log file from the affected session.
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Look for the most recent SpaceEngineers.log file.
Thank you in advance, and please let us know the results.
Kind regards,
Keen Software House
Hello Engineer,
Thank you for reaching our forum with this problem.
Could you please let us know how exactly you claimed the DLC your friend gifted you? Also, can you check whether the DLC is properly activated in Steam? You can do this by right-clicking the game in your Steam Library → Properties → DLC tab, and making sure the Signal DLC is ticked there.
In addition, could you let us know what type of server you are trying to use it on? For example, is it running in Lobby mode, a community dedicated server, or on an official server? This will help us narrow down the issue.
Once you have confirmed the DLC is activated, please also test it in a single-player world (for example, create a new Creative world) and try placing a few blocks from the Signal DLC to check whether it works there.
If you are still experiencing problems, please send us the log file from the affected session.
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Look for the most recent SpaceEngineers.log file.
Thank you in advance, and please let us know the results.
Kind regards,
Keen Software House
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