server doesnt work
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my server doesnt show up in server list and i dont know why people cannot direct connect either
my server doesnt show up in server list and i dont know why people cannot direct connect either
I have the same bug
Hello,
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards,
Keen Software House
Hello,
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards,
Keen Software House
Hello Connor,
Thank you for reaching out to us. To better understand the issue, could you let us know if you are hosting the server through a third-party hosting service or running a dedicated server on your own PC?
Are you currently using a VPN? If so, please disable it and check if the problem persists.
Do you have any mods enabled on the server? If yes, please try starting a new server without mods to see if the issue still occurs.
This information will help us narrow down the cause of the problem and work towards a solution.
Thank you for your understanding.
Kind regards,
Keen Software House: QA Department
Hello Connor,
Thank you for reaching out to us. To better understand the issue, could you let us know if you are hosting the server through a third-party hosting service or running a dedicated server on your own PC?
Are you currently using a VPN? If so, please disable it and check if the problem persists.
Do you have any mods enabled on the server? If yes, please try starting a new server without mods to see if the issue still occurs.
This information will help us narrow down the cause of the problem and work towards a solution.
Thank you for your understanding.
Kind regards,
Keen Software House: QA Department
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