server doesnt work

connor parkinson shared this bug 21 days ago
Need More Information

my server doesnt show up in server list and i dont know why people cannot direct connect either

Replies (2)

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Hello,

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards,

Keen Software House

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Hello Connor,

Thank you for reaching out to us. To better understand the issue, could you let us know if you are hosting the server through a third-party hosting service or running a dedicated server on your own PC?

Are you currently using a VPN? If so, please disable it and check if the problem persists.

Do you have any mods enabled on the server? If yes, please try starting a new server without mods to see if the issue still occurs.

This information will help us narrow down the cause of the problem and work towards a solution.

Thank you for your understanding.

Kind regards,

Keen Software House: QA Department

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