Thank you for reaching out to us on the forum. We’re sorry to hear about the issue you’re experiencing.
To help us identify the cause and provide a solution, we kindly ask you to send us the crash log file from the time the issue occurred.
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Kind regards,
Keen Software House: QA Department
Hello Engineer,
Thank you for reaching out to us on the forum. We’re sorry to hear about the issue you’re experiencing.
To help us identify the cause and provide a solution, we kindly ask you to send us the crash log file from the time the issue occurred.
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
I also have the grid I tried to build onto and it’s for the bunker contest but it’s not done yet. This bug only happened when I placed a new block down on the grid and I did not see it when I placed it on the planet.
Here is the blueprint that is not quite done yet
I also have the grid I tried to build onto and it’s for the bunker contest but it’s not done yet. This bug only happened when I placed a new block down on the grid and I did not see it when I placed it on the planet.
Sadly, using the given blueprint, we were not able to reproduce the crash on our side.
Anyway, since you managed to fix it in the meantime/find a workaround, I will close this thread now.
If this problem would re-appear for you, you would have clear reproduction steps and/or will be able to reproduce it on multiple worlds, please let us know by opening new thread about the problem here on the forum. Please add all necessary details there along with steps to reproduce/video.
Thank you for your understanding.
Happy Engineering!
Kind Regards
Keen Software House: QA Department
Hello Wolf King!
Thank you for providing all the information.
Sadly, using the given blueprint, we were not able to reproduce the crash on our side.
Anyway, since you managed to fix it in the meantime/find a workaround, I will close this thread now.
If this problem would re-appear for you, you would have clear reproduction steps and/or will be able to reproduce it on multiple worlds, please let us know by opening new thread about the problem here on the forum. Please add all necessary details there along with steps to reproduce/video.
I have the same bug
Hello Engineer,
Thank you for reaching out to us on the forum. We’re sorry to hear about the issue you’re experiencing.
To help us identify the cause and provide a solution, we kindly ask you to send us the crash log file from the time the issue occurred.
Kind regards,
Keen Software House: QA Department
Hello Engineer,
Thank you for reaching out to us on the forum. We’re sorry to hear about the issue you’re experiencing.
To help us identify the cause and provide a solution, we kindly ask you to send us the crash log file from the time the issue occurred.
Kind regards,
Keen Software House: QA Department
I reproduced the bug here is the log
I reproduced the bug here is the log
I also have the grid I tried to build onto and it’s for the bunker contest but it’s not done yet. This bug only happened when I placed a new block down on the grid and I did not see it when I placed it on the planet.
Here is the blueprint that is not quite done yet
I also have the grid I tried to build onto and it’s for the bunker contest but it’s not done yet. This bug only happened when I placed a new block down on the grid and I did not see it when I placed it on the planet.
Here is the blueprint that is not quite done yet
I figured out a fix I made a video demo of how I fixed it.
I figured out a fix I made a video demo of how I fixed it.
Hello Wolf King!
Thank you for providing all the information.
Sadly, using the given blueprint, we were not able to reproduce the crash on our side.
Anyway, since you managed to fix it in the meantime/find a workaround, I will close this thread now.
If this problem would re-appear for you, you would have clear reproduction steps and/or will be able to reproduce it on multiple worlds, please let us know by opening new thread about the problem here on the forum. Please add all necessary details there along with steps to reproduce/video.
Thank you for your understanding.
Happy Engineering!
Kind Regards
Keen Software House: QA Department
Hello Wolf King!
Thank you for providing all the information.
Sadly, using the given blueprint, we were not able to reproduce the crash on our side.
Anyway, since you managed to fix it in the meantime/find a workaround, I will close this thread now.
If this problem would re-appear for you, you would have clear reproduction steps and/or will be able to reproduce it on multiple worlds, please let us know by opening new thread about the problem here on the forum. Please add all necessary details there along with steps to reproduce/video.
Thank you for your understanding.
Happy Engineering!
Kind Regards
Keen Software House: QA Department
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