thank you for reaching our forum with this problem.
We have tried various combinations and connection types on the ship vs ship, shiv vs base grids connections etc., and every time the connection was valid and through-going when it should be.
It might be due to configuration of your ship/grid. Can you please share us the affected save, where all these affected grids are already in place, so we can try the same on our side as well with the exactly same grids with exactly same settings?
You can access your save files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers\Saves. There should be a folder with your SteamID and your saves.
Please zip the file and attach it here. If you are having difficulty attaching files you can optionally use Google Drive. When sharing a google drive link please make sure it is set to be downloadable by anyone with the link
Also please include a video showcasing the problem happening on your side, or please write us steps to reproduce that we can follow.
Thank you in advance.
Kind regards,
Keen Software House: QA Department
Hello Engineer,
thank you for reaching our forum with this problem.
We have tried various combinations and connection types on the ship vs ship, shiv vs base grids connections etc., and every time the connection was valid and through-going when it should be.
It might be due to configuration of your ship/grid. Can you please share us the affected save, where all these affected grids are already in place, so we can try the same on our side as well with the exactly same grids with exactly same settings?
You can access your save files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers\Saves. There should be a folder with your SteamID and your saves.
Please zip the file and attach it here. If you are having difficulty attaching files you can optionally use Google Drive. When sharing a google drive link please make sure it is set to be downloadable by anyone with the link
Also please include a video showcasing the problem happening on your side, or please write us steps to reproduce that we can follow.
I have the same bug
Hello Engineer,
thank you for reaching our forum with this problem.
We have tried various combinations and connection types on the ship vs ship, shiv vs base grids connections etc., and every time the connection was valid and through-going when it should be.
It might be due to configuration of your ship/grid. Can you please share us the affected save, where all these affected grids are already in place, so we can try the same on our side as well with the exactly same grids with exactly same settings?
You can access your save files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers\Saves. There should be a folder with your SteamID and your saves.
Please zip the file and attach it here. If you are having difficulty attaching files you can optionally use Google Drive. When sharing a google drive link please make sure it is set to be downloadable by anyone with the link
Also please include a video showcasing the problem happening on your side, or please write us steps to reproduce that we can follow.
Thank you in advance.
Kind regards,
Keen Software House: QA Department
Hello Engineer,
thank you for reaching our forum with this problem.
We have tried various combinations and connection types on the ship vs ship, shiv vs base grids connections etc., and every time the connection was valid and through-going when it should be.
It might be due to configuration of your ship/grid. Can you please share us the affected save, where all these affected grids are already in place, so we can try the same on our side as well with the exactly same grids with exactly same settings?
You can access your save files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers\Saves. There should be a folder with your SteamID and your saves.
Please zip the file and attach it here. If you are having difficulty attaching files you can optionally use Google Drive. When sharing a google drive link please make sure it is set to be downloadable by anyone with the link
Also please include a video showcasing the problem happening on your side, or please write us steps to reproduce that we can follow.
Thank you in advance.
Kind regards,
Keen Software House: QA Department
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