Help Please! SE Client doesn't recognize inputs after a few seconds.
Need More Information
Hey y'all! Absolutely LOVE this game (check my hours lol) but recently have run into an issue where I get stuck in any menu shortly after it is selected. It's 100% duplicatable, but not sure why it's happening or how to fix it. I have included a video example of what is going on.
As it stands, I cant access any menu or start a game without getting stuck. Any help would be greatly appreciated and I'm looking forward to getting this solved so I can get back into enjoying the game!
You folks rock and good luck on SE2!
-Disco
2025-05-28 17-53-51.zip
I have the same bug
Hello,
Thank you for contacting Keen Software House.
We're sorry to hear that you're experiencing issues.
Can you please provide us more information? Like the system that you play on - PC, (Steam, Windows Store), Xbox consoles, PS consoles... this will help us to redirect this message to the corresponding support team.
Also I tried to view the files, but it seems that the access it denied/limited. When sharing a Google drive link please make sure it is set to be downloadable by anyone with the link.
Thank you in advance.
Kind Regards
Keen Software House
Hello,
Thank you for contacting Keen Software House.
We're sorry to hear that you're experiencing issues.
Can you please provide us more information? Like the system that you play on - PC, (Steam, Windows Store), Xbox consoles, PS consoles... this will help us to redirect this message to the corresponding support team.
Also I tried to view the files, but it seems that the access it denied/limited. When sharing a Google drive link please make sure it is set to be downloadable by anyone with the link.
Thank you in advance.
Kind Regards
Keen Software House
Apologies and thank you for responding! I have resubmitted the file and fixed the permission issue.
As for the specs, I have taken screenshots of the usual vitals. Please let me know if there is any more information I can provide. I would love to get back into it and appreciate all of your help!
Apologies and thank you for responding! I have resubmitted the file and fixed the permission issue.
As for the specs, I have taken screenshots of the usual vitals. Please let me know if there is any more information I can provide. I would love to get back into it and appreciate all of your help!
Hello,
Thank you for sharing additional information with us. Since this is a bug report, we are moving your ticket to our support page, where our QA team will take care of you.
Kind Regards,
Keen Software House
Hello,
Thank you for sharing additional information with us. Since this is a bug report, we are moving your ticket to our support page, where our QA team will take care of you.
Kind Regards,
Keen Software House
Hello engineer,
Thank you for reaching out to us on the forum.
Could you please share more details about the issue you’re experiencing?
Has this issue started recently, or has it been occurring since the beginning?
If it started recently, did you make any changes to the in-game settings, or modify any system configurations? If you’re using any third-party software that could interfere with input or game controls (such as overlays, macros, or input remappers), we recommend disabling or removing it.
If the issue persists, please try the following steps that could resolves this issue;
Verify your game files in Steam
Delete SpaceEngineers.cfg file
Delete ShaderCache folder
After that, ensure no plugins are active in your game installation. Launch the game again and check if the issue still occurs.
If the issue continues, please send us the game log files from the time this issue occurred.
Kind regards,
Keen Software House: QA Department
Hello engineer,
Thank you for reaching out to us on the forum.
Could you please share more details about the issue you’re experiencing?
Has this issue started recently, or has it been occurring since the beginning?
If it started recently, did you make any changes to the in-game settings, or modify any system configurations? If you’re using any third-party software that could interfere with input or game controls (such as overlays, macros, or input remappers), we recommend disabling or removing it.
If the issue persists, please try the following steps that could resolves this issue;
Verify your game files in Steam
Delete SpaceEngineers.cfg file
Delete ShaderCache folder
After that, ensure no plugins are active in your game installation. Launch the game again and check if the issue still occurs.
If the issue continues, please send us the game log files from the time this issue occurred.
Kind regards,
Keen Software House: QA Department
DING! DING! DING!
WE HAVE A WINNAH!
It seems that after deleting my SpaceEngineers.cfg file it worked like a charm! Will keep an eye on it, but will super grateful for both the response and solution!
💖 THANK YOU KEEN! 💖
-Disco
DING! DING! DING!
WE HAVE A WINNAH!
It seems that after deleting my SpaceEngineers.cfg file it worked like a charm! Will keep an eye on it, but will super grateful for both the response and solution!
💖 THANK YOU KEEN! 💖
-Disco
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