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Black screen on leading or short after

Alexander Chaykin shared this bug ago

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Today I started to have a black screen on loading my save. The black screen is not preventing my character to move in the world and interact with objects, I still can see my GPS points, tools, etc.

By experimenting I managed to find an exact point in time withing the game save, when everything become black. It is happening less than a minute after loading save dated 22:06. I've tried to load the save dated 22:01 and the game blacked out, roughly 6 mins after the load.

Any load after this point in time will lead to load blacked out from the start.

So, to me it looks like something is happening in the world at the certain point in time (spawn, NPC, weather effect, certain other ivent) - which is leading to stop the world render.

There are various screens attached:

* loaded game

* blacked out loaded save

* the last save, where I can still see the world rendered

* some mods list

The system is Lenovo Legion Pro 7 16IRX8H 82WQ003CRK

Intel® Core™ i9-13900HX, 24C (8P + 16E) / 32T, P-core 2.2 / 5.4GHz, E-core 1.6 / 3.9GHz, 36MB NVIDIA® GeForce RTX™ 4080 12GB GDDR6, Boost Clock 2280MHz, TGP 175W

32Gb RAM and NVMIE SSD disks

Installed WIndows 11

Game is ipdated, Windows is updated and latest NVidea driver is set.

I've tried to force some DX usage on startup, using -dx11 -dx12 and -d3d11 parameters. Looks like it is not changing anything for me, the symptomps are the same.

I would appreciate some thoughts on the topic how to troubleshoot the save and continue with the game.

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Replies (2)

QA KeenSWH ●

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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Ondrej Borz ●

Hello Alexander,

thank you for reaching our forum with this problem

From your description and screens, I can see that the affected world is heavily modded.

Can you please let me know if you are experiencing the same problem with any other save that is not using mods? Or with newly created game, without any mods activated there at all?

Please note that we do not provide support for mods, as those are created by 3rd party and thus their respective owners/creators are responsible for their mods to work properly with the current game version.

Are you experiencing the same problem in vanilla (no modds active) game?

Please try our general workarounds to see if these help with the problem that you are experiencing. These are:

Verify your game files in Steam - right-click on Space Engineers in Steam Library → Properties → Installed Files → Verify Integrity of Game Files
Delete SpaceEngineers.cfg file (it means your game configuration will be deleted) - you can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Delete ShaderCache folder - same access as above
Back up your whole Space Engineers Roaming folder and delete it
Restart Steam
Reinstall VC Redist 2017
Update graphic drivers
Reinstall the game
Make sure your operating system is fully updated

Please let me know if the problem is any better or gone completely.

If not, and the problem can be still observable on vanilla game, please share me also a game log from any affected game session.

You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Thank you in advance.

Kind regards,

Keen Software House: QA Department

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