space engineers dlc update broken the game
Solved
the space engineers updated and the game menu video is broken and the game keep crashing and locking up my pc my specs is rtx 4070 super and my cpu is 13 gen i9 kf it happen at the time when you guy did the new dlc update i do not know what you guys did but the game is broken for me on windows 11 and all my other steam games work fine pls fix it and thank you.
Hello Dakota,
Thank you for reaching out to us on the forum.
We sincerely apologize that you're experiencing issues with the game. To help resolve the issue, please try the following steps:
Verify your game files in Steam
Delete SpaceEngineers.cfg file
Delete ShaderCache folder
Once you've completed these steps, try launching the game again to see if the issue persists. If it does, please send us the log file from the time of the crash.
Kind Regards,
Keen Software House: QA Department
Hello Dakota,
Thank you for reaching out to us on the forum.
We sincerely apologize that you're experiencing issues with the game. To help resolve the issue, please try the following steps:
Verify your game files in Steam
Delete SpaceEngineers.cfg file
Delete ShaderCache folder
Once you've completed these steps, try launching the game again to see if the issue persists. If it does, please send us the log file from the time of the crash.
Kind Regards,
Keen Software House: QA Department
ok it fix now thanks
ok it fix now thanks
Hello Dakota,
thank you for the update!
Happy to hear that there are no longer issues and you are able to run and play the game.
Since there is no more assistance needed from our side, I will close this thread.
Please do not hesitate to contact us again by opening new thread here on the forum, should you observe/experience any other problem with the game.
Thank you.
Happy Engineering!
Kind Regards
Keen Software House
Hello Dakota,
thank you for the update!
Happy to hear that there are no longer issues and you are able to run and play the game.
Since there is no more assistance needed from our side, I will close this thread.
Please do not hesitate to contact us again by opening new thread here on the forum, should you observe/experience any other problem with the game.
Thank you.
Happy Engineering!
Kind Regards
Keen Software House
Replies have been locked on this page!