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Connection timeout

Mc Lovin shared this bug ago

Won't Fix

I've tried connecting to more than 10 servers, but all of them have said connection timeout and I can't find a fix anywhere. I've tried restart my pc, router, and reinstalling the game. Nothing has worked, so please help me.

I have the same bug

Replies (3)

QA KeenSWH ●

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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Keen SWH QA Agent 1 ●

Hi Mc Lovin,

Apologies for the delay, and thanks for reporting the issue!

Are you still experiencing connection timeouts when trying to join servers? Since you've already tried restarting your PC, router, and reinstalling the game, here are a few more things you could try:

Refresh the server list a few times.
Verify game files via Steam (right-click the game → Properties → Local Files).
Check your firewall/antivirus settings to make sure nothing’s blocking the game.
If you’re on Wi-Fi, try a wired connection if possible.

Let me know if this helps or if the issue’s still happening — happy to assist further!

Best,

Ludmila

Keen Software House: QA Department

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Ondrej Borz ●

Hello Engineer,

As there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.

Kind regards,

Keen Software House: QA Department

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