Sudden freeze / lock up after entering ship
I've restarted playing SE after being gone for over a year, maybe close to 2 years. I started a new save file. Since then I've had 2 main problems.
1. When starting the game and opening my session I've had a video card crash that suggested either overheating or needing update on video card drivers. It wasn't overheating as I have that monitored but I did install the latest Nvidia driver. Since then, upon start up I find I need to sit perfectly still until frame rates settle on 120fps then move my view slightly which will drop fps to 1 for a short period of time but will then climb back to ~120fps. From time to time the game will stutter or freeze very quickly and I get static on the sound, but then it will continue.
2. This last episode: In game for a bit, but when entering a ship the game froze solid and had to go to Windows (windows key) to force a stop thru task manager.
I've attached my log file. This message system won't allow me to attach my save file.
Any help very appreciated.
At the moment it seems rather random. The game can freeze at any time regardless of events. It is mainly noticed when entering a submenu (Factions, Contracts, Store, etc..)
At the moment it seems rather random. The game can freeze at any time regardless of events. It is mainly noticed when entering a submenu (Factions, Contracts, Store, etc..)
Hello Michael,
Thank you for reaching out to us on the forum, and we sincerely apologize for the delayed response.
Could you please check if there are any pending Windows updates or graphics driver updates? If there are, please install them and restart your PC. Once updated, make sure the game is also running on its latest version. After that, please try starting a new vanilla (unmodded) world and see if the issue still occurs. If the issue does not occur in the unmodded world, it is likely being caused by one or more MODs.
However, if the issue persists even in the vanilla world, we would appreciate it if you could provide us with a screen recording/ video of the issue. While recording, you can enable the world stats overlay by pressing Shift + F11, which will display the current FPS and other important data. Along with the video, please also send us the game log file from the session when the issue occurred.
Kind Regards,
Keen Software House: QA Department
Hello Michael,
Thank you for reaching out to us on the forum, and we sincerely apologize for the delayed response.
Could you please check if there are any pending Windows updates or graphics driver updates? If there are, please install them and restart your PC. Once updated, make sure the game is also running on its latest version. After that, please try starting a new vanilla (unmodded) world and see if the issue still occurs. If the issue does not occur in the unmodded world, it is likely being caused by one or more MODs.
However, if the issue persists even in the vanilla world, we would appreciate it if you could provide us with a screen recording/ video of the issue. While recording, you can enable the world stats overlay by pressing Shift + F11, which will display the current FPS and other important data. Along with the video, please also send us the game log file from the session when the issue occurred.
Kind Regards,
Keen Software House: QA Department
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