After jumping ship with base both exploded
Won't Fix
I had a large grid ship about 30,000 PCU and large grid base about 10,000 PCU on Keen US #2 (World)
I have jumped them numerous times the same way without an incident.
I had the ship connect to the base with a connector by using switch lock.
I was not moving at all.(0 velocity)
I initiated a jump and when I arrived the system put my ship and base in same place crossing each other (like an X) They both exploded and were a complete loss. This occurred on 24 Feb
building them were about 2 months of work and losing them because of a glitch is frustrating enough to stop playing the game.
I don't know if this is related to the ship explosions from last week.
I have the same bug
Hello Engineer,
Thanks for reaching out, and we’re really sorry to hear about your loss - it’s understandable that this would be frustrating.
For any immediate assistance on servers, we recommend reaching out on our official Discord channel.
Official Keen Software House servers are hosted by Keen and maintained by community members.
These volunteers provide day-to-day support to our community on official servers.
If you have encountered an issue on an official Space Engineers server, please take the following steps:
~Please contact a server Administrator on your server.
~Join our official Discord server https://discord.gg/keenswh
~Contact a server Administrator in the #Help-for-official-servers Discord channel
If you’re able to reproduce this issue, we’d be happy to investigate further. However, we would need definite steps to reproduce the problem that we can follow on our end, along with blueprints of the affected grid(s) to analyze what might have gone wrong.
You can access your blueprints files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers\Blueprints. Select the correct folder where your blueprint is saved (local or cloud), zip the file and attach it here.
Thank you in advance.
Kind Regards
Keen Software House: QA Department
Hello Engineer,
Thanks for reaching out, and we’re really sorry to hear about your loss - it’s understandable that this would be frustrating.
For any immediate assistance on servers, we recommend reaching out on our official Discord channel.
Official Keen Software House servers are hosted by Keen and maintained by community members.
These volunteers provide day-to-day support to our community on official servers.
If you have encountered an issue on an official Space Engineers server, please take the following steps:
~Please contact a server Administrator on your server.
~Join our official Discord server https://discord.gg/keenswh
~Contact a server Administrator in the #Help-for-official-servers Discord channel
If you’re able to reproduce this issue, we’d be happy to investigate further. However, we would need definite steps to reproduce the problem that we can follow on our end, along with blueprints of the affected grid(s) to analyze what might have gone wrong.
You can access your blueprints files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers\Blueprints. Select the correct folder where your blueprint is saved (local or cloud), zip the file and attach it here.
Thank you in advance.
Kind Regards
Keen Software House: QA Department
Hello Engineer,
As there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
Hello Engineer,
As there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
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