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uncontrollable spinning

Thetic Criminal shared this bug ago

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Yesterday the game worked fine, I could load any save without any issues.

Today, tried to start a new game play, but the menu with start/customize scenario, was spinning uncontrollable, and nothing could be clicked, so I had to terminate the game through Task manager. I tried to load a save and after load, my character was spinning so fast I had to again terminate through task manager. Reinstalled the game, still doing it, can't play it.

I've all latest drivers and Bios, searched internet and this forum , no mention of it or too old solutions that don't work anymore.

I have the same bug

Replies (2)

QA KeenSWH ●

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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Ondrej Borz ●

Hello Engineer,

Thanks for reaching out and providing details about the issue. To help us diagnose the problem, could you please clarify the following?

What peripheral are you using to control the game - keyboard and mouse, or a controller?
Do you have a controller connected (even from another game) while trying to play the game? If so, can you try disconnecting it before launching the game and see if the issue persists?
Is Space Engineers the only game/software where you are experiencing this behavior?

In the meantime, please try the following workaround:

Verify your game files in Steam - right-click on Space Engineers in Steam Library → Properties → Installed Files → Verify Integrity of Game Files
Delete SpaceEngineers.cfg file (it means your game configuration will be deleted) - you can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Delete ShaderCache folder - same access as above
Reinstall the game

If the issue still occurs after performing these steps, could you please send us:

A game log from a session where this happens:
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
A video showing the spinning issue.

This will help us investigate further. Looking forward to your response!

Kind regards,

Keen Software House: QA Department

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