Error screen

Y. Emre shared this bug 13 days ago
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  1. An astroid was not showing itself and then i did refresh entities while i was in my "Turkpasha Durum" grid. After that i had to f5 and this eror happend and cant log in

Replies (2)

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Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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Hello Engineer,

thank you for reaching our forum with this problem.

From the log that you provided it seems that the server/your game is using plug-ins and mods.

Please be aware that we do not provide support for those, as it is their respective owners/creators responsibility to make sure they are working with the current game version.

Did you experience this problem also on some other servers (preferably Keen official), or generally in other parts of the game (Lobby multiplayer, single player...)?

It would definitely help us in further investigation of this problem, when we know where (on what servers/worlds), how (steps to reproduce), and how often (was it one timer? are you able to reproduce this problem at will?) this problem happens on your side.

Please let me know once you try the same in some vanilla (no mods or any other 3rd party SW) world. If you get the same result, please attach the most current log from that affected session.

Thank you in advance.

Kind regards,

Keen Software House: QA Department

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