Проблема с запуском игры Space engineers | The problem with starting the game Space engineers
(English translation below)
Здравствуйте !
Проблема заключается в следующем:
Ранее играл в данный продукт на своем компьютере и запускался он без проблем. После играть перестал и сейчас решил вернуться в него, но столкнулся с проблемой, выглядит она следующим образом, после запуска игры в стиме она не стартует, но начинает отображаться в диспетчере задач и там существует, никаких ошибок, логов, требований и прочего она не показывает. При этом в стиме игра отображается как запущенная. Пробовал проводить манипуляции с сайта игры, а конкретно восстановление NET, чистую переустановку, перезагрузку и прочее. Ничего из этого проблему не решило. Написав в обсуждениях стима ,человек с ником Dan2d3d предложил мне решение проблемы по советам сайта, но, так как это было сделано до, они не помогали, после мы откатились на версию dx9-32 и игра запустилась.
Так же хотел бы отметить, так как на этой же конфигурации комьютера, за исключением видеокарты я ранее и играл, видеокарту обновил до 1080TI, хотя до этого была 1050TI.
Так же ,в дополнение, думаю, что следует упомянуть, что игра не только у меня, но и у моей супруги, которая играет на более слабом компьютере и она у нее запускается без каких-либо проблем.
Системные характеристики компьютера:
ПроцессорIntel(R) Xeon(R) CPU E5-2690 v4 @ 2.60GHz 2.60 GHz
Оперативная память16,0 ГБ
Видеоадаптер NVIDIA GeForce GTX 1080TI
Тип системы64-разрядная операционная система, процессор x64
А так же единственный лог который смог вытащить:
2025-01-20 19:24:11.611 - Thread: 1 -> Log Started
2025-01-20 19:24:11.611 - Thread: 1 -> Timezone (local - UTC): 3h
2025-01-20 19:24:11.611 - Thread: 1 -> App Version: 01_205_026
2025-01-20 19:24:11.626 - Thread: 1 -> Is official: True [NO][IS][NAMP]
2025-01-20 19:24:11.628 - Thread: 1 -> Branch / Sandbox: SVN
2025-01-20 19:24:11.628 - Thread: 1 -> Client Build Number: 0
2025-01-20 19:24:11.628 - Thread: 1 -> Server Build Number: 0
2025-01-20 19:24:11.628 - Thread: 1 -> Environment.ProcessorCount: 28
2025-01-20 19:24:11.675 - Thread: 1 -> Environment.OSVersion: Майкрософт Windows 10 Pro (Microsoft Windows NT 10.0.19045.0)
2025-01-20 19:24:11.676 - Thread: 1 -> Environment.CommandLine: C:\Steam\steamapps\common\SpaceEngineers\Bin64\SpaceEngineers.exe
2025-01-20 19:24:11.676 - Thread: 1 -> Environment.Is64BitProcess: True
2025-01-20 19:24:11.676 - Thread: 1 -> Environment.Is64BitOperatingSystem: True
2025-01-20 19:24:11.676 - Thread: 1 -> Environment.Version: .NET Framework 4.8.9290.0
2025-01-20 19:24:11.676 - Thread: 1 -> Environment.CurrentDirectory: C:\Steam\steamapps\common\SpaceEngineers\Bin64
2025-01-20 19:24:11.681 - Thread: 1 -> CPU Info: Intel(R) Xeon(R) CPU E5-2690 v4 @ 2.60GHz
2025-01-20 19:24:11.681 - Thread: 1 -> Default Culture:
2025-01-20 19:24:11.681 - Thread: 1 -> Default UI Culture:
2025-01-20 19:24:11.687 - Thread: 1 -> MyConfig.Load() - START
2025-01-20 19:24:11.692 - Thread: 1 -> Path: C:\Users\Zloy\AppData\Roaming\SpaceEngineers\SpaceEngineers.cfg
2025-01-20 19:24:11.692 - Thread: 1 -> Config file not found! C:\Users\Zloy\AppData\Roaming\SpaceEngineers\SpaceEngineers.cfg
2025-01-20 19:24:11.695 - Thread: 1 -> NewNewGameScreen: False
2025-01-20 19:24:11.697 - Thread: 1 -> MyConfig.Load() - END
______________________________________________
Hello!
The problem is as follows:
I used to play this product on my computer and it started without any problems. I stopped playing after that and now I decided to return to it, but I ran into a problem, it looks like this, after starting the game in steam, it doesn't start, but it starts to be displayed in the task manager and it exists there, it doesn't show any errors, logs, requirements and other things. At the same time, the game is displayed as running in the steam. I tried to perform manipulations from the game's website, specifically NET recovery, clean reinstallation, reboot, and more. None of this solved the problem. Writing in the steam discussions, a man with the nickname Dan2d3d offered me a solution to the problem based on the advice of the site, but since this was done before, they did not help, after we rolled back to version dx9-32 and the game started.
I would also like to point out that, with the exception of the video card, I had previously played on the same computer configuration, and I upgraded the video card to 1080TI, although it was 1050TI before that. Also, in addition, I think it should be mentioned that not only I have the game, but also my wife, who plays on a weaker computer and runs it without any problems.
Computer System Specifications: Intel(R) Xeon(R) CPU E5-2690 v4 @ 2.60GHz 2.60 GHz RAM 16.0 GB NVIDIA GeForce GTX 1080TI Video Adapter System type 64-bit operating system, x64 processor
As well as the only log that could be pulled out:
2025-01-20 19:24:11.611 - Thread: 1 -> Log Started
2025-01-20 19:24:11.611 - Thread: 1 -> Timezone (local - UTC): 3h
2025-01-20 19:24:11.611 - Thread: 1 -> App Version: 01_205_026
2025-01-20 19:24:11.626 - Thread: 1 -> Is official: True [NO][IS][NAMP]
2025-01-20 19:24:11.628 - Thread: 1 -> Branch / Sandbox: SVN
2025-01-20 19:24:11.628 - Thread: 1 -> Client Build Number: 0
2025-01-20 19:24:11.628 - Thread: 1 -> Server Build Number: 0
2025-01-20 19:24:11.628 - Thread: 1 -> Environment.ProcessorCount: 28
2025-01-20 19:24:11.675 - Thread: 1 -> Environment.OSVersion: Майкрософт Windows 10 Pro (Microsoft Windows NT 10.0.19045.0)
2025-01-20 19:24:11.676 - Thread: 1 -> Environment.CommandLine: C:\Steam\steamapps\common\SpaceEngineers\Bin64\SpaceEngineers.exe
2025-01-20 19:24:11.676 - Thread: 1 -> Environment.Is64BitProcess: True
2025-01-20 19:24:11.676 - Thread: 1 -> Environment.Is64BitOperatingSystem: True
2025-01-20 19:24:11.676 - Thread: 1 -> Environment.Version: .NET Framework 4.8.9290.0
2025-01-20 19:24:11.676 - Thread: 1 -> Environment.CurrentDirectory: C:\Steam\steamapps\common\SpaceEngineers\Bin64
2025-01-20 19:24:11.681 - Thread: 1 -> CPU Info: Intel(R) Xeon(R) CPU E5-2690 v4 @ 2.60GHz
2025-01-20 19:24:11.681 - Thread: 1 -> Default Culture:
2025-01-20 19:24:11.681 - Thread: 1 -> Default UI Culture:
2025-01-20 19:24:11.687 - Thread: 1 -> MyConfig.Load() - START
2025-01-20 19:24:11.692 - Thread: 1 -> Path: C:\Users\Zloy\AppData\Roaming\SpaceEngineers\SpaceEngineers.cfg
2025-01-20 19:24:11.692 - Thread: 1 -> Config file not found! C:\Users\Zloy\AppData\Roaming\SpaceEngineers\SpaceEngineers.cfg
2025-01-20 19:24:11.695 - Thread: 1 -> NewNewGameScreen: False
2025-01-20 19:24:11.697 - Thread: 1 -> MyConfig.Load() - END
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello Engineer,
Thanks for sharing the detailed info! The missing configuration file (SpaceEngineers.cfg) seems to be the reason for this issue, according the log you provided. However, your GPU upgrade could also be a factor, as hardware changes can sometimes require updated settings or drivers.
Here are steps to try (some you may have already done, but please let’s confirm):
Since the config file isn’t being created, try copying one from another player (like your wife’s system) and placing it in your \Roaming\SpaceEngineers folder.
Lastly, ensure the game runs on your dedicated GPU (not integrated) and check the NVIDIA Control Panel for conflicting settings.
Let me know if anything from this works for you.
Kind Regards,
Keen Software House: QA Department
Hello Engineer,
Thanks for sharing the detailed info! The missing configuration file (SpaceEngineers.cfg) seems to be the reason for this issue, according the log you provided. However, your GPU upgrade could also be a factor, as hardware changes can sometimes require updated settings or drivers.
Here are steps to try (some you may have already done, but please let’s confirm):
Since the config file isn’t being created, try copying one from another player (like your wife’s system) and placing it in your \Roaming\SpaceEngineers folder.
Lastly, ensure the game runs on your dedicated GPU (not integrated) and check the NVIDIA Control Panel for conflicting settings.
Let me know if anything from this works for you.
Kind Regards,
Keen Software House: QA Department
Hello Engineer,
As there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
Hello Engineer,
As there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
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