Launching game makes it flash on my screen
Solved
After I launch the game, it flashes white for about 10 seconds, before the audio for the intro starts and the screen goes completely black. I have deleted all workshop mods, verified the integrity of my files and redownloaded the entire game. What should I do?
I have the same bug
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards,
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards,
Keen Software House
Hello engineer,
Thank you for reaching out to us on the forum. We’re sorry to hear that you’re experiencing this issue.
Since you mentioned MODs, could you please confirm whether there are any Plugins active in your game? If so, please remove the Plugin and try launching the game again.
If the issue persists, follow these steps:
If the issue continues, please send us the log file from the time the issue occurred.
Kind Regards,
Keen Software House: QA Department
Hello engineer,
Thank you for reaching out to us on the forum. We’re sorry to hear that you’re experiencing this issue.
Since you mentioned MODs, could you please confirm whether there are any Plugins active in your game? If so, please remove the Plugin and try launching the game again.
If the issue persists, follow these steps:
If the issue continues, please send us the log file from the time the issue occurred.
Kind Regards,
Keen Software House: QA Department
I completely reset my computer shortly after leaving this bug report, but now that I redownloaded the game again and launched it with mods, it works properly. I'll keep those methods in mind if this bug occurs again. Thank you.
I completely reset my computer shortly after leaving this bug report, but now that I redownloaded the game again and launched it with mods, it works properly. I'll keep those methods in mind if this bug occurs again. Thank you.
Hello engineer,
Thank you for your reply.
Happy to hear that you are no longer experiencing this issue.
Since there is no more assistance needed from our side, We will close this thread now.
Please do not hesitate to contact us again, should you experience/observe any other issue/problem with/in the game, by opening a new thread here on the forum.
Thank you for your understanding.
Happy Engineering!
Kind Regards,
Keen Software House: QA Department
Hello engineer,
Thank you for your reply.
Happy to hear that you are no longer experiencing this issue.
Since there is no more assistance needed from our side, We will close this thread now.
Please do not hesitate to contact us again, should you experience/observe any other issue/problem with/in the game, by opening a new thread here on the forum.
Thank you for your understanding.
Happy Engineering!
Kind Regards,
Keen Software House: QA Department
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