Submit Feedback
Space Engineers PC SupportTopicBug
Properties
Category Uncategorized

Game stuck on paused and it wont stop

kiko shared this bug 22 days ago
Need More Information

Hi,

when i start the game, everything is alright, but if i want to join a server, or create a Singeplayer world, then i am stuck at the paused screen. I cant turn it of and i am not able to change the settings of the singeplayer world. Please give me some advice thanks alot

1 I have the same bug

Replies (2)

photo
0
Space Engineers Support ● 22 days ago

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

Reply
photo
1
Ondrej Borz ● 22 days ago

Hello kiko,

thank you for reaching our forum with this problem.

Can you please provide me more information?

Does this happen to all the worlds you try to join/start? Are there any active mods on the affected games? Or this problem also happens on completely vanilla (no mods) game?

Please try our general workarounds first, as they help to most of the players to solve most of the problems. These are:

  • Verify your game files in Steam - right-click on Space Engineers in Steam Library → Properties → Installed Files → Verify Integrity of Game Files
  • Delete SpaceEngineers.cfg file (it means your game configuration will be deleted) - you can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
  • Delete ShaderCache folder - same access as above
  • Back up your whole Space Engineers Roaming folder and delete it
  • Restart Steam
  • Reinstall VC Redist 2017
  • Update graphic drivers
  • Reinstall the game
  • Make sure your operating system is fully updated

Please let me know if any of these steps helped on your side. If you are still experiencing the problem, can you please share me a log file from your game, when you can observe this problem?

You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

It might also help, if you would be able to record this problem on a video, so we can clearly see what exactly is happening.

Thank you.

Kind Regards

Keen Software House: QA Department

Reply
Leave a Comment
 
Attach a file