Base Deleted While Powered

James E shared this bug 3 months ago
Solved

My base was powered and functioning when I logged in yesterday. And today it's gone. Official server US#12. User: runlevel4

Replies (4)

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Hello James,

Thank you for reaching out to us on the forum. We sincerely apologize for the issue you are experiencing.

Official Keen Software House servers are hosted by Keen and maintained by community members. These volunteers provide day-to-day support to our community.

Since you have encountered an issue on an official Space Engineers server, please take the following steps:

~Please contact a server Administrator on your server.

~Join our official Discord server https://discord.gg/keenswh

~Contact a server Administrator in the #Help-for-official-servers Discord channel

Please let us know if you are able to resolve the issue with the help of the server administrators.

Kind Regards,

Keen Software House: QA Department

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Also, I joined the Keen SW discord server, so I can try there as well.

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Thanks for the reply.


How do I reach an admin on the server? Is that a command I can type in the chat or something?

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Hello James,

When you're in the #Help-for-official-servers channel on Discord, type @ and then start typing OGSA you will see a golden Official Game Server Admin tag appear. Click on it and type your request/question. This will notify the server admins about your message, and they will respond to you there.

Kind Regards,

Keen Software House: QA Department

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Yeah one of them reached out already. They say I was raided. So I'm starting a new base out in space on a different server.

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Hello James,

We are glad to hear that your query has been addressed by the server admins.

Since no further assistance is required from our side, we will be closing this thread for now. Should you experience any other issues, please feel free to open a new thread.

Happy Engineering!

Kind Regards,

Keen Software House: QA Department

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