I am having Error loading the world

Y. Emre shared this bug ago

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I am sending you my logs. I cant join one of the custom servers for SE called Rebels HEX

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I have the same bug

Replies (2)

Space Engineers Support ●

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards,

Keen Software House

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Keen SWH QA Agent 2 ●

Hello engineer,

Thank you for reaching out to us on the forum.

Could you please confirm if this issue is specific to the server you're trying to join, or if it occurs with other servers as well?

To check this, try joining one of Keen's official servers and see if the issue persists. If you're able to join our servers or any other servers without issues, we recommend contacting the administrator of the said server to check if it is down or if other players are experiencing similar issues.

However, if the issue persists even when joining ours or other servers, please send us the latest log file from the time the issue occurred.

Kind Regards,

Keen Software House: QA Department

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Y. Emre ●

It occurs when i try to join HEX rebeles server. Other servers are just fine. They are trying to determine the solution. But perhaps you guys can offer some solutions for this bug ? I tried pretty much everything. They say its server side problem. And they aretrying to understand the problem from log file.

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Y. Emre ●

Ohh it seems like a faction bug. My server owner did fix the problem. He deleted my faction. And now i can join to the server. They say its a very rare bug. But i will be appreciated if you guys prevent this bug from happening.

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Keen SWH QA Agent 2 ●

Hello engineer,

Thank you for providing the update. We're glad to hear that the issue has now been resolved.

It’s possible that the issue occurred due to MODs active on the server, server settings, or hosting issues (especially if the server is hosted by a third-party service). In the latter case, the issue may need to be addressed by the hosting service.

Since no further assistance is required from our side, we will be closing this thread for now. Should you experience any other issues, please feel free to open a new thread.

Happy Engineering!

Kind Regards,

Keen Software House: QA Department

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